Mapping to See Kit Participant Guide
Customers Who Purchased This Item Also Purchased
- Value-Stream Mapping for Office & Service
This interactive workshop demonstrates how to apply value-stream mapping, a fundamental and critical tool, to make a fundamental change in business processes such as administrative, professional, and transactional activities. You will see how the key elements of lean thinking and value-stream mapping apply to such activities by identifying key processes to tackle, drawing an accurate current-state map of each process, applying lean principles to envision a leaner future-state for each process, and implementing the future-state in a way that can be sustained.
Mapping to See: A Value-Stream Improvement Kit for the Office and Services
This kit is a complete training solution that's based on the value-stream improvement project experience of some of the most seasoned veterans working in lean today. The process and tools contained in this kit have been developed over hundreds of projects in virtually every industry. It’s specifically designed to bring the proven value-stream mapping techniques from Learning to See and the Training to See Kit to office and service environments.