An IT organization is expected to "align with the business." That is, IT is supposed to enable business performance and innovation, improve service levels, manage change, take advantage of emerging technologies, and maintain quality and stability, all while steadily reducing operating costs. Yet when an enterprise begins a lean transformation, too often the IT department is either left out or viewed as an obstacle.
What is to be done?
Lean IT: Enabling and Sustaining Your Lean Transformation shares practical tips, examples, and case studies to help you establish a culture of continuous improvement to deliver IT operational excellence and business value to your organization.
Complete with Chapter Objectives and Endnotes to help you along the way, this new title:
- Provides the first comprehensive and definitive resource on Lean IT
- Offers tools, methods, and metrics supported by practical examples and case studies
- Addresses the intersection of Lean, Six Sigma, and Information Systems
- Illustrates how to apply the principles of Lean to IT operations to achieve improved quality and performance
This title is also available as an e-book from Amazon.
For more than twenty years, Steve has delivered a balance of lean, business process improvement, systems design and implementation services. Clients include healthcare, IT, banking and insurance, high-tech, food, chemical and pharmaceutical production, medical devices, sports franchising, forest products, shipping, global logistics, apparel, public sector and non-profits. Steve published Lean Enterprise Systems: Using IT for Continuous Improvement in 2006 helping to introduce the emerging discipline of Lean IT.
Steve is also the founding secretary of the international non-profit Rotarian Action Group for Microcredit. He has traveled extensively throughout Central America, promoting the empowerment of women and children through micro-lending, accompanied by education, coaching and community-based teamwork. Steve is a faculty member for LEI and co-founder and President of Steady Improvement Inc., which emphasizes the development of people into effective teams, the continuous improvement of business processes, and the thoughtful application of information technology . . . in that order.
Mike delivers a unique blend of Lean, Six Sigma, IT and operations. He has been consulting and coaching for over 20 years. Mike holds certifications in Management Accounting, Production and Inventory Control, Project Management and Six Sigma. He has done work in non-manufacturing and manufacturing environments including Lean Office, IT, Accounting, Legal, Engineering, Document Control, Procurement, Supply-Chain, HR and Customer Service processes. His experience includes systems design, application development, numerous ERP implementations, enterprise-wide process improvement, large-scale roll out of Lean Enterprise initiatives for global companies as guide/sensei, IT governance, strategic planning, and Project Management Office. Clients include healthcare, IT, manufacturing, aerospace, high-tech, medical devices, casting, legal, service industries, global logistics, apparel, and food processing.
Together with co-author Steve, he has been featured as a presenter for many organizations including the Shingo Prize, the Society for Information Management (SIM), the Association for Operations Management (APICS), Healthcare Support and System Innovation Program (CSSI), the Greece IT Directors Forum, the Institute for Managerial Accountants (IMA), and Microsoft. Mike is a faculty member for LEI and a co-founder and CEO of Steady Improvement, Inc.