A long time ago we had difficulties in a hospital lab calibrating the 5S Auditors to give consistent results from person to person, area-to-area and even audit-to-audit. We held a 5S Auditor training session that covered the elements of what makes a good audit and what makes a good auditor. We used a model based on internal auditor training a la ISO 9001. We did several group audits scoring individually and comparing results together. A key element was to teach the auditors and supervisors of the area that the actual score was not the desired outcome, but improvement was what we were looking for. We also tracked the audits over the next few cycles to see that the results were much more standardized. This seemed to get everyone on the same track. Good ols PDCA. I hope this helps. If you want more information about 5S, we created a free ebook ""The Very Best of 5S - Benchmarking Report".
I saw that there are many posts to Gary asking for the audit training. I´m also very interested in it. Please It would be possible to send to firstname.lastname@example.org
´m training the 5S Audit Team beacuse the assessment they were doing was kind of superficial and they claim that they don´t know how to carry it out in the shoop floor. As we are now in a Lean Journey we also want to evaluate whether the 5S is really contributing to it, e.g Continuous Flow and.
Is there any different check list to assess administrative areas and shop floor? Hope receive suggestions.
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