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01/06/2012 10:06 AM
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I am thinking about requesting to go to this year's Lean Summit. How helpful was it to you in the service industry. The company I work for does maintenance and repair on large corporate aircraft, and therefore, jobs are very rarely repeatable. Looking for some insight from others in similar industries.
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01/06/2012 10:22 AM
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Hi Ted,
Thanks for your inquiry. I am the Director of Events at LEI (so of course a bit biased about our Summit!) but wanted to share a bit about our event. We have a healthy mix of manufacturing and non-manufacturing attendees and presenters, so you would be in good company. We don't really focus on the nitty gritty technical aspects of lean (i.e. how to set up a kanban system, how to run a quick changeover, etc.) but more about the big picture lean transformations in our plenary sessions, and deeper dives into those same companies' transformations in the breakouts, and learning sessions, which are smaller, interactive "mini workshops."
Two years ago we had Fed Ex as plenary speaker and breakout session - the division that does MRO, in fact! Send me an email at rregan@lean.org and I'd be happy to share more about that.
If you have specific questions I'm happy to answer them. I can also put you in touch directly with previous attendees so you can learn from them directly how valuable the Summit is to them.
Regards,
Rachel Regan
rregan@lean.org
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