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Topic Title: A few tough Kanban questions
Topic Summary: Kanban in a varied IT department
Created On: 06/06/2012 09:24 AM
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06/06/2012 11:49 AM
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Tim Field



Hi all,

The background:
I understand that you should "Visualize Work in Progress" as a key principle of Kanban. This leaves me with a question. To understand a process which may have many steps you could do a value stream map, but in any case these definative steps could become part of my Kanban board. The steps then have explicit "Done" criteria associated with them and we can search for bottlenecks using WIP limits.

The problem:
Many processes occur for a single person in an IT department taking for example a database worker. They may be releaseing production code, code reviewing, looking at new technology etc. etc. Now I can write up a really generic board with To Do, In Progress, Done which will cover everything. The problem is that I can no longer Vizualize what is actually in progress. I can't see where my true bottlenecks are in the process without asking questions.

Should we have generic boards or look to map out each process in more detail on the board?

Thanks, Tim
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