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03/14/2011 09:04 AM
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Has anyone used the Lean process in a Library? I'm starting with Office Lean, but need information that will help in a Library.
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08/22/2011 03:15 PM
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Hi Erv
Unfortunately to date I have never been or even heard of Lean being applied in libraries, but that does not mean it cannot be done. We all know there is waste in just about every system, in fact even enterprises that have been on long Lean journeys still manage to find more waste to eliminate.
When you start applying Lean in a new sector, it is best to start with the basics, we suggest that you start by learning some basics, and getting people to start discussing them, they will find it easy at the start to make minor improvements, most of the time their are established routines that everyone realizes do not work right. Those are your first improvement targets. As people get used to generating improvements they will build the muscle and skill to start taking on tougher areas for improvement.
Here are some thing that learning about them will help your organization get started on its Lean journey.
1. Learning the basics about Lean, its history, background, and foundational beliefs and attitudes.
2. Depending on your organizations attitude toward change, some basic Change Management, and Change tool training maybe helpful at this stage. This is also the point at which you need to start Kaizen training.
3. Waste training should always come next, as unless people understand what waste is they cannot eliminate it. After this training let them start using Kaizen training to eliminate the waste they find.
4. Teaching them the basics of 5S, as they will need an understanding of the role work place organization plays. As training progresses have them start 5S one area at a time.
5. Basic problem solving especially 5 Whys. And some basic Error Proofing training as well. Make sure to encourage the immediate use if this new training, suggest they start applying it on simple common problems, so they get a feel for how tho use these concepts.
6. If the processes are fairly stable than VSM training and mapping should be started, if not start with standard work training, and then move to the VSM once things become more stable. Either way at this stage you need to learn both VSM and Standard Work. Here they should be actively looking at the map for improvement opportunities, while working to improve work flow, by improving Standard Work Instruction they have or will generate.
7. Evaluate how it is going, and determine the other main needs, have to be addressed, Learn about tools or techniques that address those remaining needs and than apply them. Always practice learn and apply immediately, it help improve the success rate.
Remember one of the key points of Lean is that it empowers people to use their ideas to create and drive improvement, many improvements are really common sense to the people doing the work. It is just that we have to create the environment and opportunity for them to use their ability and common sense.
Your results may start a little slower this way, but the organization you will build will be much stronger because of it.
May your journey be full of adventure and opportunity.
Robert Drescher
ELSE Inc.
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05/03/2012 12:32 PM
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Hi,
I think the above poster has pointed you in the right direction, with regards to step 2 this for me is key, I wrote an article here that explains some pitfalls that need to be avoided http://leansecrets.co.uk/why-d...-transformations-fail/.
another thing to do up front is to understand exactly what the customer wants/needs for the process and align what you do t this.
I would ensure you take the people with you, they are key to any improvement as it is them who will be required to sustain it. Ensure you leave them with the capability to identify, visualise and remove waste.
Good luck, and have fun
Lee
www.leansecrets.co.uk
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