http://www.lean.org/FuseTalk/forum/index.cfm?forumid=1 FuseTalk Educational Edition http://www.lean.org/FuseTalk/forum/messageview.cfm?catid=46&threadid=6711 2013-06-05T08:43:42 -05.00 car37los 3 http://www.lean.org/FuseTalk/forum/messageview.cfm?catid=46&threadid=6687 2013-05-10T15:07:59 -05.00 Triche 10 http://www.lean.org/FuseTalk/forum/messageview.cfm?catid=46&threadid=6684 2013-05-07T14:44:12 -05.00 Xav 5

I am a newbie to this forum and look forward to learning a lot from everyone. I work at the VA and have an interest in Lean. I was just accepted into the VAs Lean training program. ?.

I would like to know if you can recommend some texts, must read from the literature, and online resources that will help me to better prepare and excel in my training and execution.

Thanks so much for your time and sharing resources


Xavier
roary,green@va.gov ]]> http://www.lean.org/FuseTalk/forum/messageview.cfm?catid=46&threadid=6659 2013-04-26T12:31:02 -05.00 JamieF 19 I am certified in Lean Healthcare via University of Michigan. My current employer wants me to display my Lean Cert for business cards. I have not seen any abbreviations used for this can anyone help me or tell me if they are using something to display that they are Lean Certified, or Lean Healthcare Certified.

Thank you! ]]> http://www.lean.org/FuseTalk/forum/messageview.cfm?catid=46&threadid=6653 2013-04-19T13:39:12 -05.00 Steve24 10
A chemical sample comes to a lab (in a small container). The sample then gets between 4 and 12 tests depending on it's requirements. For this to happen, a sample gets handed off from the initial Receptionist to about 4 different Techs who conduct the tests, then back to the Receptionist.

Problem:
There are occasions when a sample and it's paper work get mixed up with other samples and paper work (i.e., sample A ends up with sample B's paperwork). As you can imagine this creates alot of extra work correcting this defect. In addtion, is gives the Lab a less than desireble reputation with their internal customers who provided the sample.

We have a kaizen team (Lab Techs and their Superintendent, Lean Coach) that will be walking the process and mapping it out in an effort to identify where these "mixed samples" could be occuring in the process and why (root cause) they are occuring. From there we will work on countermeasures, then check to see if they work (PDCA).

The input I was hoping to recieve from this forum is -
a) has anyone found actual countermeasures to prevent a problem like this, and what are they?
b) any other thoughts, ideas, suggestions to help solve this problem?

Thank you all and looking forward to reading your responses. ]]> http://www.lean.org/FuseTalk/forum/messageview.cfm?catid=46&threadid=6640 2013-04-10T16:55:07 -05.00 Brian-Leonard 1
I'm a firm believer in using SPC as part of Lean but unfortunately many in healthcare are not so willing to consider the value of these concepts.

Thanks
Brian ]]> http://www.lean.org/FuseTalk/forum/messageview.cfm?catid=46&threadid=6623 2013-04-01T12:41:36 -05.00 MatthewSanford 2 http://www.lean.org/FuseTalk/forum/messageview.cfm?catid=46&threadid=6608 2013-03-19T10:49:58 -05.00 290489 8
We are working in a primary care setting in Sweden and have been worked with LEAN for a some time. The problem is that we are not developing as i´ve had hoped. I understand it´s hard to give advise when you dont know our status. I think it would be very helpful to get in contact with a similary settings that has been working with LEAN for a longer time than we have. I would be very greatful to come in contact to anyone in this cind of setting.

Best Regars
Patrik Jesslén ]]> http://www.lean.org/FuseTalk/forum/messageview.cfm?catid=46&threadid=6571 2013-02-12T10:46:40 -05.00 CraigDreikosen 16
Any help is greatly appreciated! ]]> http://www.lean.org/FuseTalk/forum/messageview.cfm?catid=46&threadid=6567 2013-02-08T20:53:38 -05.00 Alan101 1
I'm a general manager within a Mental Health NHS Trust

Alan ]]>