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Articles (477) Show All »
“The Most Fun I’ve Ever Had in an Accounting Class!” -- Student Reacts to Learning Lean Accounting
By: Chet Marchwinski | February 10, 2016
Since 2008, the cost for a student and professor to attend the annual Lean Accounting Summit has been offset by the Lean Enterprise Institute’s sponsorship of the Excellence in Lean Accounting Award. LEI talks to  past award winners to see what -- if any -- impact the scholarship has had.    More »
Why Your Lean Journey Needs a Self-Evaluation
By: Doug Bartholomew | January 7, 2016
Every company on a lean journey needs to occasionally step back and evaluate where they are, where they have gaps in performance, and what steps they can take to close those gaps and achieve their overall goals. More »
Columns (522) Show All »
Executive Egress: Why Many Healthcare CEOs Distance Themselves from Lean Transformations. An Interview with Jack Bowhan
By: Jack Bowhan and Cameron Ford | May 4, 2016
A troubling issue in lean healthcare that Jack Bowman has seen too many times is a lack of CEO engagement during transformations. In his first piece for the Lean Post, Jack talks about this problem, its potential consequences and some solution for lean practitioners in any industry, More »
The Role of Strategic Design Events in Lean Healthcare: An Interview with Mindy Hangsleben
By: Cameron Ford and Mindy Hangsleben | May 3, 2016
Faced with a new incoming healthcare policy, Mindy Hangsleben and her team at the Centers for Medicare and Medicaid Services knew a transformation was needed. Their solution to learning what they needed to become involved a strategic design event incorporating both lean and design thinking to gain the input they needed to adapt to the new policy. Read more. More »
Forms and Templates (18) Show All »
Problem Definition Worksheet
By: Lean Transformations Group | June 17, 2013
In order to continuously improve, you must be able to find problems in order to solve them.  Once you have found a problem, the first step you must take is to make sure you have properly defined the problem. One way to look at problems (i.  e.  , gaps) is to think in terms of standards. A gap can exist between current performance and an established standard or a new standard that you are attempting to achieve. A problem also can be unwanted variation in performance even when average performance appears acceptable. When even a single out-of-specification event is a More »
Root Cause Template
By: Shook, John and David Verble | June 13, 2013
When trying to solve a problem, you want to identify underlying causes, which will help you to prevent fires rather than just extinguish them. By identifying the underlying causes down to the root causes, you can reduce the likelihood that a given problem will recur. The most common root-cause analysis technique in lean is the "Five Why's.  " This is practice of asking why repeatedly whenever a problem is encountered in order to get beyond the obvious symptoms to discover the root cause. For instance, Taiichi Ohno gives this example about a machine that stopped working (Ohno 1988, p. 17): Why More »
Case Studies (45) Show All »
View from the Hospital Floor: How to Build a Culture of Improvement One Unit at a Time
By: David Drickhamer | April 25, 2016
In this follow-up to our earlier case study "Transforming Healthcare: What Matters Most?", we examine how the Cleveland Clinic is accelerating a lean transformation with a methodology for building a "culture of improvement.  " Here's how it works according to the people making the changes.   More »
Book Clubs Help Agricultural Company Cultivate Lean Culture
By: Chet Marchwinski | February 5, 2016
Two continuous improvement leaders explain how they successfully use book clubs to spread and align understanding of lean management at a large company with multiple sites. They describe their club process and offer startup tips to CI professionals or other leaders who want to organize business book clubs. More »
eLetters (400) Show All »
What do you think about a new boss who wants us to use A3s to solve problems rigorously?
By: Ballé, Michael | April 25, 2016
Columns; eLetters
Dear Gemba Coach, My new boss wants us to use A3s to “teach us how to solve problems rigorously” – her words. I find the process cumbersome, it goes against everything I know about creative problem solving and, personally, I resent the idea that my boss wants to teach me how to think. What’s your take on this? More »
Why won't operators use andons?
By: Ballé, Michael | April 18, 2016
Columns; eLetters
Dear Gemba Coach, We’re struggling with andons. We’ve set up a button for operators to press and call for help, but they’re not using it as much as we hoped, and we don’t know how to make it work properly. Any thoughts? More »
Videos and Webinars (32) Show All »
Webinar: How to Lead With Respect
September 9, 2014
How to Lead With Respect webinar featuring Michael Ballé More »
Webinar: The Two Basic Forms of Coaching for Lean
May 22, 2014
The Two Basic Forms of Coaching for Lean with David Verble More »