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Articles (503) Show All »
Personal Kanban: You Can’t Manage What You Can’t See
By: Drickhamer, David | November 13, 2015
Learn how to use a personal kanban board to better manage personal and project work, while improving organization, communication, and morale. More »
Practical Guidance for Using Humble Inquiry in PDCA Problem Solving and Coaching
November 13, 2015
David Verble, a Toyota veteran and LEI faculty member, explains to lean coaches and continuous improvement professionals why "Humble Inquiry" is a core problem-solving skill and how to start using it. More »
Columns (459) Show All »
Mapping Out Your Gemba Walks
By: Andrew Quibell | November 25, 2015
"Gemba walks may sound like Lean 101 but they still require 110% of your undivided attention," writes Andrew Quibell. "And even then the problems that sent you on the gemba walk may go unnoticed if you don’t know what exactly you’re looking for.  " Check out Quibell's favorite sketch for mapping and honing the focus of his gemba walks. More »
Small Batch: Hand-Picked Articles from the Global Lean Community (Vol. 4)
By: Lean Leaper | November 24, 2015
Our picks for the best high-impact learning stories and columns from Planet Lean. More »
Forms and Templates (18) Show All »
Problem Definition Worksheet
By: Lean Transformations Group | June 17, 2013
In order to continuously improve, you must be able to find problems in order to solve them.  Once you have found a problem, the first step you must take is to make sure you have properly defined the problem.  One way to look at problems (i.  e.  , gaps) is to think in terms of standards. A gap can exist between current performance and an established standard or a new standard that you are attempting to achieve. A problem also can be unwanted variation in performance even when average performance appears acceptable. When even a single out-of-specification event is a More »
Root Cause Template
By: Shook, John and David Verble | June 13, 2013
When trying to solve a problem, you want to identify underlying causes, which will help you to prevent fires rather than just extinguish them. By identifying the underlying causes down to the root causes, you can reduce the likelihood that a given problem will recur.  The most common root-cause analysis technique in lean is the "Five Why's.  " This is practice of asking why repeatedly whenever a problem is encountered in order to get beyond the obvious symptoms to discover the root cause.  For instance, Taiichi Ohno gives this example about a machine that stopped working (Ohno 1988, p. 17):Why did More »
Case Studies (43) Show All »
Standardized Work Hangs Ten with San Diego’s Surfing Culture -- Meeting the Challenges of Leadership, Culture, and Resistance
By: Doug Bartholomew | July 10, 2015
Instead of wiping out with a Southern California surfing school, the lean management principle of standardized had a positive impact, helping it boost surfing time for students, the number of students per class, and revenue. More »
Toyota Partners with Nonprofit to Rebuild Homes and Lives
By: by Chet Marchwinski | July 10, 2015
When the flood waters of Hurricane Katrina receded, they uncovered tens of thousands of ruined homes in devastated areas like St. Bernard Parish, Louisiana. But the subsiding waters also exposed a rebuilding process that needed rethinking. In this LEI case study, we take a close look at how lean management principles are improving disaster recovery around New Orleans and the U.  S. overall. More »
eLetters (384) Show All »
Why you can't convince your boss to support lean activities, unless ...
By: Ballé, Michael | November 16, 2015
Columns; eLetters
Dear Gemba  Coach,I work as a deployment champion in a manufacturing company, but I don’t have the support of my managers because they don´t believe in the lean methodology. Which lean tools can be used to help them believe? More »
Why are there so many different opinions about what lean management is and isn't?
By: Ballé, Michael | November 2, 2015
Columns; eLetters
Dear Gemba Coach I have attended several lean conferences and am deeply interested in the topic, but puzzled about the diversity of viewpoints. Any advice on how to make up my own mind about what “lean” really is? More »
Videos and Webinars (32) Show All »
Webinar: How to Lead With Respect
September 9, 2014
How to Lead With Respect webinar featuring Michael Ballé More »
Webinar: The Two Basic Forms of Coaching for Lean
May 22, 2014
The Two Basic Forms of Coaching for Lean with David Verble More »