Jeff Maling is a Development Engineer at IBM’s semiconductor facility near Burlington, VT. Jeff and his team are responsible for bringing new semiconductor products from the technology development phase into volume manufacturing. He is the Technology Installation Leader for IBM’s MEMS (Micro Electro Mechanical Systems) program, where he develops and matures new chips that improve cell phone reception. Prior to his current product development role, Jeff was a founding member of IBM’s Lean Core Team for the semiconductor manufacturing team in Vermont. He has been a facilitator, instructor, and coach from the beginning in all phases of IBM’s lean transformation program. Jeff received his lean training from several Lean Enterprise Institute faculty, the Toyota Supplier Support Center, and the Vermont Manufacturing Extension Center (VMEC). With Jeff’s guidance, IBM developed a simple approach to lean, with focus on a problem solving culture, and application of strategy deployment to clarify purpose and priorities, and standard work to stabilize and improve service to clients. In 2005, Jeff led the IBM team that first “rediscovered” the Training Within Industry programs from WWII. In looking for a practical approach to implementing a culture of standard work in their factories, Jeff collaborated with a group of lean enthusiasts from other local companies and VMEC to introduce TWI in Vermont. What has developed since is an extensive application of the TWI methodology throughout IBM’s microelectronics facilities, and in many other companies across the state. You can read more about their TWI journey in Don Dinero’s book TWI Case Studies, which features a chapter on IBM. As a lean product development practitioner, Jeff has a particular focus on direct observation, rapid learning cycles, and concurrent engineering as key techniques to improve time to market for new chip technologies. He is proud to be an IBM Innovator, with numerous patents and publications in semiconductor technology and fabrication. Jeff holds BS and MS degrees in Mechanical Engineering from Rensselaer Polytechnic Institute. Jeff stays active in the lean community as a frequent speaker at the TWI Summit, and in the local lean community in Vermont. He keeps his science skills sharp by volunteering for the VT State Science & Math Fair, and is active in STEM education as advisory board leader for a local high school technology center. He lives with his wife and two young children in the Champlain Islands of northern Vermont.