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Lean IT (1 Day Class)

As Lean practice matures across all industries, leaders are now turning their attention toward creating fully integrated value streams, enabling them to leverage all enterprise resources to better understand and serve end customers. In today’s marketplace, information technology is playing an increasingly vital role in business strategy, helping enterprises achieve operational excellence, increase agility, enable learning, collaborate more closely with partners and customers, and accelerate idea-to-value innovation through the development and delivery of new products and services.

Leapers at Computer

In this workshop you’ll discover how to better engage and leverage IT’s transformative capabilities throughout the enterprise to improve customer value. You’ll learn how to:

  • Apply Lean thinking and practices to improve enterprise IT development and operations performance, increasing speed and quality while reducing cost; enabling you to regain capacity to invest in growth and innovation
  • Promote learning and collaboration among technical and non-technical colleagues through integrated value stream teams, resulting in reduced complexity, improved speed and agility, improved team capability, and increased value
  • Accelerate innovation, adopting a rapid Lean - Kata approach
  • Apply Lean Startup thinking and behavior to every activity, of every business function, within every industry 

What past course participants are saying:

"This deepened my thinking on IT Value Streams."
Shannon R., Senior Systems Manager

"Great overview, relevant to what we need to do"
Lance R., Information Systems Manager

"I enjoyed hearing some experiences from others that can help us grow our own Lean Thinking and Doing"
Melissa B., Sr. IT Strategic Relationship Manager

"The workshop was very fluid, flowed depending on participant questions and areas of interest. I will apply 5S to my own environment right away!"
Lisa D., Corporate IT, Global Desktop Management

"I understand now that we are on the right track and that it is a challenge. The offline conversations helped too. "
Sarah T., Program Analyst and Process Improvement

Topics Include:


  • How IT engages with the business to deliver value to the end customer
  • How to synchronize the pace of change of business and IT capabilities
  • How to speed innovation with Lean/Agile product and software development
  • How to reduce cost and improve quality and reliability with Lean IT operations and services (using the ITIL framework)
  • How to deliver projects on time, budget and scope with Lean project management
  • How to promote learning and agility while reducing risk
  • Exercises:
    • How to identify and eliminate information waste
    • How to improve workplace organization with 5S
    • How to visualize and measure the flow of value in an IT setting with Value Stream Mapping


This workshop is hands-on and interactive so bring your questions and examples to share



Who should attend:

  • Anyone in the business who partners with the IT organization to improve business processes
  • CIO's, CFO's, COO's and their direct reports
  • IT Directors and Managers
  • Lean leaders and change agents, operational leaders and professionals who want to improve IT performance and value
  • All IT staff members (infrastructure, developers, business analysts, application support, DBA's, administrators, helpdesk, etc.

Course outline:

This workshop consists of two modules:

  • Module 1 covers the fundamentals of Lean, a Lean IT overview, information waste, critical tools and concepts of Lean applied to IT, and an information waste case study.
  • Module 2 demonstrates value streams and the role of IT through an IT-centric value stream mapping exercise, addressing principles and practical application of Lean IT operations, inward and outward facing Lean IT, Lean software development, and Lean project management.


To help you learn more about the vital role IT plays in a Lean Transformation, visit this link to read excerpts from the book, Lean IT: Enabling and Sustaining your Lean Transformation, articles, and case studies on the subject of Lean IT.

Steve Bell Steve Bell
Author, LEI Faculty Member
Steve Bell is the founder of Lean IT Strategies, LLC, coaching IT professionals as they partner with their business colleagues to meet the challenges and exploit the opportunities in the rapidly changing, technology-enabled business landscape. His newest book, Run Grow Transform: Integrating Business and Lean IT, (Productivity Press, 2012) illustrates how to leverage transformative IT capabilities into enterprise value streams to drive innovation and create market-differentiating customer value. He is the co-author of Lean IT: Enabling and Sustaining Your Lean Transformation (Productivity Press, 2010) which received the 2011 Shingo Prize for Research and Professional Publication. He is the author of Lean Enterprise Systems: Using IT for Continuous Improvement (Wiley, 2006) which first introduced the term "Lean IT" in publication. This book focuses on the proper application of ERP and other enterprise-wide systems in a Lean environment. In addition to his work leading Lean IT transformation, Steve is actively involved in the Non-profit and NGO community. Founder of Lean4NGO (www.Lean4NGO.org), his mission is to make Lean Thinking accessible to humanitarian aid organizations, improving NGO operational efficiency (use of scarce resources) and effectiveness (improved outcomes) to benefit the three billion people living at the "bottom of the pyramid" on less than $2 a day.
Mike Orzen Mike Orzen
LEI Faculty; President,
Mike Orzen & Associates

With a consulting and coaching career spanning more than 20 years, Mike has gathered a unique blend of lean, IT, healthcare, and operations experience that he uses to coach organizations pursuing enterprise excellence. His personable approach and people-first philosophy has inspired leaders and empowered workforces to successfully apply conscious awareness, lean management, and enterprise excellence practices in many complex work environments.

He is the co-author of Lean IT: Enabling and Sustaining Your Lean Transformation winner of a Shingo Research Award, and The Lean IT Field Guide. He holds degrees from Stanford University, the University of Oregon, and is certified in management accounting, production and inventory control, project management, Agile, and Lean IT. Mike teaches with LEI, the Shingo Institute, and The Ohio State University Fisher School of Business. He helps companies on lean journeys through Mike Orzen & Associates. Connect with him at mike@mikeorzen.com.

Suggested Reading for this Workshop:
Locations and Dates for Lean IT

No offerings of this workshop are scheduled at this time. Please check back again soon.

Price: $800.00 ($700.00 if the participant is taking 2 or more workshops at one location)
Price includes all participant materials, breakfast, lunch and snacks each day

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Cancelation Policy
Our workshops are designed to cater to a limited number of participants.  If you must cancel a workshop registration, you will be given a full refund up to four weeks before the workshop. A cancelation occuring within four weeks of the workshop will be subjected to a $350 cancelation fee.  Substitutions may be made at any time prior to the start of the workshop. To cancel a workshop registration, please call LEI at (617) 871-2900.