Lean IT (1 Day Class)
As Lean practice matures across all industries, leaders are now turning their attention toward creating fully integrated value streams, enabling them to leverage all enterprise resources to better understand and serve end customers. In today’s marketplace, information technology is playing an increasingly vital role in business strategy, helping enterprises achieve operational excellence, increase agility, enable learning, collaborate more closely with partners and customers, and accelerate idea-to-value innovation through the development and delivery of new products and services.
In this workshop you’ll discover how to better engage and leverage IT’s transformative capabilities throughout the enterprise to improve customer value. You’ll learn how to:
- Apply Lean thinking and practices to improve enterprise IT development and operations performance, increasing speed and quality while reducing cost; enabling you to regain capacity to invest in growth and innovation
- Promote learning and collaboration among technical and non-technical colleagues through integrated value stream teams, resulting in reduced complexity, improved speed and agility, improved team capability, and increased value
- Accelerate innovation, adopting a rapid Lean - Kata approach
- Apply Lean Startup thinking and behavior to every activity, of every business function, within every industry
What past course participants are saying:
"This deepened my thinking on IT Value Streams."
"Great overview, relevant to what we need to do"
"I enjoyed hearing some experiences from others that can help us grow our own Lean Thinking and Doing"
"The workshop was very fluid, flowed depending on participant questions and areas of interest. I will apply 5S to my own environment right away!"
"I understand now that we are on the right track and that it is a challenge. The offline conversations helped too. "
- How IT engages with the business to deliver value to the end customer
- How to synchronize the pace of change of business and IT capabilities
- How to speed innovation with Lean/Agile product and software development
- How to reduce cost and improve quality and reliability with Lean IT operations and services (using the ITIL framework)
- How to deliver projects on time, budget and scope with Lean project management
- How to promote learning and agility while reducing risk
- How to identify and eliminate information waste
- How to improve workplace organization with 5S
- How to visualize and measure the flow of value in an IT setting with Value Stream Mapping
This workshop is hands-on and interactive so bring your questions and examples to share
Who should attend:
- Anyone in the business who partners with the IT organization to improve business processes
- CIO's, CFO's, COO's and their direct reports
- IT Directors and Managers
- Lean leaders and change agents, operational leaders and professionals who want to improve IT performance and value
- All IT staff members (infrastructure, developers, business analysts, application support, DBA's, administrators, helpdesk, etc.
This workshop consists of two modules:
- Module 1 covers the fundamentals of Lean, a Lean IT overview, information waste, critical tools and concepts of Lean applied to IT, and an information waste case study.
- Module 2 demonstrates value streams and the role of IT through an IT-centric value stream mapping exercise, addressing principles and practical application of Lean IT operations, inward and outward facing Lean IT, Lean software development, and Lean project management.
To help you learn more about the vital role IT plays in a Lean Transformation, visit this link to read excerpts from the book, Lean IT: Enabling and Sustaining your Lean Transformation, articles, and case studies on the subject of Lean IT.
Author, LEI Faculty Member
With a consulting and coaching career spanning more than 20 years, Mike Orzen has collected a unique blend of Lean, Six Sigma, Finance, IT, and Operations experience that he uses to help organizations in their pursuit of Enterprise Excellence. His personable approach and people-first philosophy has inspired leaders and empowered workforces to successfully apply Respectful Leadership, Lean, and Humble Inquiry practices in many complex work environments.
Considered a pioneer in the field of lean IT, Mike is coauthor of the book “Lean IT: Enabling and Sustaining Your Lean Transformation” which was awarded the Shingo Prize for Research. He has coauthored a second book titled, “The Lean IT Field Guide” which will be available in November 2015.
His career includes the successful application of lean in many environments including Manufacturing and Service Industries, IT, Healthcare, Supply Chain Logistics, Banking, Insurance, Aerospace, and Food & Beverage. As a plant manager of a medical implants facility, Mike led a highly successful enterprise-wide lean transformation that included supply chain partners and the extended value stream. Mike’s leadership experience includes large-scale roll out of lean initiatives in global companies as guide and coach.
He holds degrees from Stanford University and the University of Oregon as well as certifications in Management Accounting, Production and Inventory Control, Project Management, Six Sigma, Agile, and ITIL.
Mike is adjunct professor and assessor with The Shingo Institute for Enterprise Excellence, coaching faculty with The Ohio State University’s Master’s in Operational Excellence program, faculty member and advisor to the ThedaCare HealthCare Value Network, and founder and president of Mike Orzen & Associates, which emphasizes respectfully engaging people, improving business process capability, and leveraging technology to enable a culture of Enterprise Excellence.
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