Is your company one of the many that has worked hard to apply lean principles to operations, only to get uneven results or even backsliding to the old ways of working? The transformation to an enduring problem-solving culture that sustains lean gains for the long term requires a very different approach to organizational change. Here's why-

Leaders like you play a significant role in creating the environment for your organizations to execute and perform. But behaviors that determine how you react to problems are the result of a long history of actions.

Hidden Rules
Every organization has a set of rules that are so ingrained we don't even recognize that they exist. But these rules, although hidden, guide leadership behaviors, including how we react to problems. So before true lean changes can take place, we need to reflect deeply and discuss these organizational rules because they affect our ability and the organization's ability to perform, improve, and shift to a more supportive problem-solving culture.

In a free April 8 webinar "Transformational Leadership: understanding the hidden rules of engagement," LEI faculty member Jim Luckman will show you a way to uncover these hidden rules and implement countermeasures. You'll learn:

• The typical hidden drivers of behaviors
• How to approach culture change
• How to draw a connection between organizational behavior and performance
• How to begin the process of developing countermeasures that really change organizational behaviors

Lean Transformation understanding hidden rules of engagement with Jim Luckman April 8, 2010
2:00 PM EDT	Time Zone Conversion
estimated duration one hour

About the Presenter:

Jim Luckman
LEI Faculty Member

As site manager at Delphi Automotive's Technical Center in Rochester, NY, and chief engineer for fuel systems, Jim led a lean transformation of the center and supporting functions by adopting lean manufacturing to product development. As the executive champion and change agent for lean engineering, he coached and trained engineers at Delphi and outside companies. More recently, Jim was president and CEO of iPower Technologies, a company serving the distributed electrical generation market. In this position, he successfully applied lean across all functions of the organization, providing a common change model. He currently aids companies implementing lean through Lean Transformations Group.