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A3s (18) Show All »
Welcome to the MTL A3 Dojo
By: Shook, John | February 9, 2011
A3s; Columns
Welcome to this MTL-mini site within www.  lean.  org a destination for thought leadership in lean management in general, "managing to learn" and the A3 process in particular.  The goal of this site is to narrow the gap between reading about how to create an A3 and actually doing A3 management. This site within a site is meant to be a shared space for A3 thinking, a place for you to engage with others on the nitty-gritty daily challenges of your specific problems. Even for you to create an A3 and own it in the process.  This mini-site emerged out More »
Example A3: Lean Institute Brasil - Summit Sessions (from Managing to Learn)
By: Thompson, Christopher | July 19, 2010
An example of an A3 from Lean Institute Brasil, developed during attendance at the Managing to Learn workshop, included as a sample in some printings of Managing to Learn.  This handwritten A3 is on the topic of conference organizing and attendance, namely how to make sure at a large conference that attendees who want to change which session they attend during an event are able to do so so that they end up satisfied with their experience. More »
Audio (18) Show All »
Forward to Fundamentals Webinar with Jim Womack and John Shook
By: Shook, John; Jim Womack | April 23, 2009
Audio; Videos and Webinars
In recent years, most discussions around lean transformation have understandably evolved toward more managerial and strategic matters. Yet there remains an alarming lack of solid implementation of the fundamentals! In this current economic crisis we can actually move our lean journeys forward faster by looking back to the lessons that led to the creation of TPS in the weakened Japanese economy following World War II. This webinar is designed to uncover the deep roots of the original lean thinking and tools and how you can better focus your own lean implementation plans and execution.  This webinar features Jim Womack, Chairman More »
Podcast with John S. Toussaint, MD, about Lean at ThedaCare
By: Graban, Mark | January 12, 2009
Mark Graban welcomes John Toussaint, MD, CEO emeritus of ThedaCare, and CEO of the ThedaCare Center for Healthcare Value, to his Lean Blog podcast. Dr. Toussaint, known for his leadership of the lean efforts at ThedaCare, done under the heading of the ThedaCare Improvement System, talks about ThedaCare's lean journey and how lean concepts can help what ails U.  S. healthcare.   Listen via this player or click the link below:   More »
Case Studies (39) Show All »
Sustain Your Lean Business System with a “Golden Triangle”
By: Marchwinski, Chet | April 1, 2014
When medical device maker Phase 2 fought off an overseas challenge by meeting the global price, margins took a big hit. With help from customer Medtronic Advanced Energy, the company rebuilt margins by lifting its lean operating system to a higher level and keeping it there with a "golden triangle" of sustainability. More »
Cultivating a Lean Problem-Solving Culture at O.C. Tanner
By: Bartholomew, Doug | January 22, 2014
O.  C. Tanner is in the appreciation business. It develops employee reward and recognition programs and manufactures a wide variety of emblems, rings, trophies, and other custom products that complement the programs. And if you are in the appreciation business, you have to live it in your own workplace. For O.  C. Tanner that meant a lean transformation had to show the company appreciated and wanted people’s problem-solving ideas. Here’s a report on that effort, including what worked and what didn’t. More »
Columns (273) Show All »
How to Make Your Supplier Your Lean Partner
By: Randy J. Dobbs | September 19, 2014
Lean practitioner Randy Dobbs says working with suppliers to improve the extended value stream of his company has been one of the most rewarding aspects of his career. Read Dobbs' advice on how to work effectively with suppliers. More »
The Biggest Waste of All
By: Brent Wahba | September 18, 2014
"We can fix [problem symptoms] with basic lean thinking and tools, but unless our strategy is good, we will still create tremendous amounts of waste for our customers, employees, suppliers, and investors," says Brent Wahba. Why? "Because everyone is running faster and faster… in the wrong direction.  " More »
Events (12) Show All »
2014 Lean Healthcare Transformation Summit
January 10, 2014
June 4-5, 2014 - Los Angeles, California. Two days when you can learn directly from the lean healthcare leaders who are making real change and getting real results in how we deliver and pay for healthcare. More »
2014 Transformation Summit
October 21, 2013
March 5-6, 2014 - Orlando, Florida. Improve the work, develop the people - the building blocks for continuous innovation. More »
Outside Resources (3) Show All »
Lean Initiatives at State Environmental Agencies
January 1, 2003
Environmental agencies in several states, including Delaware, Iowa, Michigan, Minnesota, and Nebraska are applying lean and six sigma principles to cut permitting time and complexity. This page at the federal EPA summarizes what's going on in the states. Scroll to the bottom for links to presentations and more information. More »
Software (1)
eVSM v7 - Electronic Value-Stream Mapping
March 10, 2014
Accessories; Software; Value-Stream Maps
Walking the shop or office floor with a paper and pencil to collect data and observe actual conditions is how value-stream mapping (VSM) is done. But for a long time, members of the Lean Community have been sharing these hand-drawn maps by creating their own electronic templates from scratch in various software programs. eVSM makes the process of turning hand-drawn maps into electronic ones easier and faster.  As a companion – not a substitute – to paper-and-pencil mapping, the software allows lean practitioners to easily create, modify, and disseminate electronic value-stream maps. More »
Videos and Webinars (36) Show All »
Kaizen vs. the Suggestion Box
October 25, 2012
Mark Graban’s new book, Healthcare Kaizen (Productivity Press), co-authored with Joe Swartz, has lots of examples and practical advice for involving front-line staff with installing and sustaining a continuous improvement system. More »
Lean Accounting Award Winner
By: Chet Marchwinski | October 25, 2012
Clay Moerland, a graduate assistant at the University of Tennessee at Chattanooga, who won the 2012 Excellence in Lean Accounting Student Award, describes his winning project, a lean accounting simulation that he worked on with professors. The award is sponsored annually by Lean Enterprise Institute (LEI).  Lean Accounting Training Learn more about how to make the necessary changes in finance needed to support a lean transformation at LEI’s Lean Accounting Workshop.    More »
Articles (681) Show All »
Autoliv: Giving Power to the People
By: Bartholomew, Doug | June 3, 2014
A case study looks at how Autoliv developed and sustained a lean-problem solving culture and how this global company shares best practices. More »
Leadership Q&A: Thomas Hartman, Senior Director, Autoliv Americas
By: Bartholomew, Doug | June 3, 2014
From the LEI senior executive series on Lean LeadershipAutoliv’s Thomas Hartman describes the development of a lean problem solving culture, from early instruction by Toyota to propagating best practices among facilities. More »
Books (184) Show All »
Lead With Respect: A Novel of Lean Practice
By: Michael Ballé and Freddy Ballé | July 28, 2014
"Lead With Respect is a terrific book that puts the elements of genuine motivation into a broader context and helps leaders translate those principles into action.  "—Daniel H. Pink, author of TO SELL IS HUMAN and DRIVE"The Ballé books are a great way to get started or to speed up your pace of transformation, personal and organizational.  "—Jim Womack, Founder of Lean Enterprise InstituteIn their new business novel Lead With Respect, authors Michael and Freddy Ballé reveal the true power of lean: developing people through a rigorous application of proven tools and methods. And, in the process, creating the only sustainable source of competitive advantage—a culture More »
Lead With Respect: A Novel of Lean Practice
By: Michael Ballé and Freddy Ballé | July 28, 2014
"Lead With Respect is a terrific book that puts the elements of genuine motivation into a broader context and helps leaders translate those principles into action.  "—Daniel H. Pink, author of TO SELL IS HUMAN and DRIVE"The Ballé books are a great way to get started or to speed up your pace of transformation, personal and organizational.  "—Jim Womack, Founder of Lean Enterprise InstituteIn their new business novel Lead With Respect, authors Michael and Freddy Ballé reveal the true power of lean: developing people through a rigorous application of proven tools and methods. And, in the process, creating the only sustainable source of competitive advantage—a culture More »
Charts, Graphs and Diagrams (4) Show All »
Begin from Need
October 28, 2010
"Begin from need" is attributed Taiichi Ohno, a key developer of the Toyota Production System. It means, as shown on these charts, what does the customer (the organization, the worker, the gemba) need right now? It's  another way of articulating the principle of PDCA, plan-do-check-act.    It helps us begin problem solving by grasping the situation, and avoid jumping to conclusions. More »
Shingo Prize Transformation Model
By: Shingo Prize | December 8, 2009
A graphic of the Shingo Prize model for principle-centered operational excellence. More »
eLetters (343) Show All »
Would you have a fresh perspective on 5S to make it more motivating?
By: Ballé, Michael | September 10, 2014
Columns; eLetters
Dear Gemba Coach,I’m the manager of a plant that has changed hands (again). The new corporate team finds my 5S insufficient (again) and want me to make a 5S drive (again). Would you have a fresh perspective on 5S to make it more motivating? More »
The Essence of Developing People and Yourself
By: John Shook | August 21, 2014
Columns; eLetters
Jane Delaney is the CEO of a medium sized software company in the UK. As her company faces crisis upon crisis she finds herself forced to reexamine everything. Herself. Her role as a leader. Her own learning throughout a career that has led her to this point successfully. As she faces the fact that she has much more to learn in order to solve her company’s messy problems, Delaney realizes that the nature of the learning she needs has more to do with her than with the company. Ouch – company crisis becomes personal crisis. More »
Forms and Templates (18) Show All »
Standardized Work Chart
December 6, 2012
The standardized work chart shows operator movement and material location in relation to the machine and overall process layout. It should show takt time, work sequence, and standard WIP.  The standardized work chart is one of the three basic forms for creating standardized work, along with the standardized work combination table and job instruction sheet. The purpose of standardized work, according to Kaizen Express from which this form is taken, is to provide a basis for continuous improvement through kaizen.  Kaizen Express, from which this example is taken, is a concise, precise illustrated guide to the fundamentals of the Toyota More »
Standardized Work Combination Table
December 6, 2012
The standardized work combination table shows the combination of manual work time, walk time, and machine processing time for each operation in a production sequence. This form is a more precise process design tool than the Operator Balance Chart. It can be very helpful to identify the waste of waiting and overburden, and to confirm standard work―in―process.  The standardized work combination table is one of three basic forms for creating standardized work, along with the standardized work chart and job instruction sheet. The purpose of standardized work, according to Kaizen Express from which this form is taken, is to provide More »
Presentations (49) Show All »
Lean Startup: From Toyota City to Fremont to You
By: Shook, John | February 10, 2014
Speaking at the 2013 Lean Startup Conference, John Shook, CEO of the Lean Enterprise Institute, used his slides to give the audience some background on lean’s development and its key concepts. But he also noted that whether a company is a startup or an established company, lean thinking and practice means:Engage Everyone in Problem Finding and Continuous ExperimentationGive Everyone Permission to Fail and Ability to Succeed More »
Managing on Purpose
By: Shook, John | February 10, 2014
John Shook, CEO of the nonprofit Lean Enterprise Institute, introduces a lean transformation “house” or model that uses five key questions to customize the transformation to a company’s business situation.   Shook believes too many companies defaulted into a prescriptive transformation model by simply trying to copy the tools and techniques in the classic Toyota Production System house that has been around for 40+ years. John will talk about the model at the 2014 Lean Transformation Summit. More »
Value-Stream Maps (9) Show All »
Seeing the Whole Value Stream (Maps from Extending Value-Stream Analysis from the Factory to the Customer — The Auto Wiper Case)
By: Jones, Dan and David Brunt | October 25, 2011
Full size maps from the essay "Extending Value-Stream Analysis from the Factory to theCustomer — The Auto Wiper Case" in Seeing the Whole Value Stream More »
Workshops (55) Show All »
A Factory of One: Applying Lean Thinking to Improve Your Personal Performance
As lean moves out of the "tool age," leaders—managers, directors, executives— must invest more time in the critical work of lean leadership: going to the gemba to support value creators in their improvement work and coaching and mentoring teams to develop their problem solving capabilities. This ensures that all organizational processes continuously add value to customers. More »
A Factory of One: Applying Lean Thinking to Improve Your Personal Performance (Online Webcast)
This workshop will help leaders understand how three lean concepts – standard work, flow and visual management - can be applied to the gemba of an individual knowledge worker to make communication more effective and less burdensome. It will enable leaders at all levels to focus on value creation rather than becoming more efficient at Management of non-value-creating activities. The workshop will show leaders how they can do their work quicker and with better quality so that they can spend more time at the gemba coaching and mentoring those who work in value—creating roles. More »