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A3s (7) Show All »
A3 Template
By: Sobek, Durward | January 16, 2010
A3s; Forms and Templates
Thanks to Associate Professor Durward Sobek, Mechanical and Engineering Dept.  , Montana State Univ.  , for sharing this A3 template and illustration of an improvement cycle for using it. More »
A3 Action Plan Form (from Getting the Right Things Done)
By: Dennis, Pascal | December 11, 2006
A3s; Forms and Templates
The action plan template helps us define the who, what, when, where, and how of our plan on one page. It also helps us track progress and highlight problems so we can take action. Action plans help us deploy our mother A3 strategies effectively. We need to ask: What does this mother A3 mean for my section? How do I translate the mother A3 into meaningful tactics? Once we've written our first draft action plan, we need to engage our team members by asking, "what do you think?" Thus, the plan becomes their plan—creating ownership is fundamental to deployment. Some More »
Audio (7) Show All »
The Gold Mine (audiobook)
By: Freddy Ballé and Michael Ballé | November 9, 2010
Audio; Books
An unabridged audio version of The Gold Mine: A Novel of Lean Turnaround, a Shingo Research Prize recipient in 2006.   More »
THE END OF THE LINE FOR GM-TOYOTA JOINT VENTURE
By: Langfitt, Frank | March 28, 2010
LEI Founder and Chairman Jim Womack and Senior Advisor John Shook are among the key experts interviewed for this look at the success of the Toyota-GM joint venture and what prevented GM from quickly deploying lessons that may have prevented bankruptcy.    ("All Things Considered," March 26, 2010.  ) More »
Case Studies (40) Show All »
Lean + Circular Principals = a New True North for Manufacturer
By: Doug Bartholomew | June 15, 2016
SunPower's lean journey resembled most others until it defined a new mission, a new True North. The mission statement changed from the business-like “install 10 gigawatts of solar panels by 2016" to the inspirational “change the way our world is powered.  " To achieve it, SunPower melded lean principals with those of the “circular economy” to launch what it called a CLean Transformation. Instead of following the traditional linear economic model of take, make, dispose, it follows a circular model of reuse, remanufacture, and recycle. Learn the business and environmental payoffs of linking lean and clean. More »
View from the Hospital Floor: How to Build a Culture of Improvement One Unit at a Time
By: David Drickhamer | April 25, 2016
In this follow-up to our earlier case study "Transforming Healthcare: What Matters Most?", we examine how the Cleveland Clinic is accelerating a lean transformation with a methodology for building a "culture of improvement.  " Here's how it works according to the people making the changes.   More »
Columns (550) Show All »
Waste in Process: Squeeze Before You Lean
By: Andrew Quibell | July 21, 2016
"It seems intuitive to start applying lean to our processes, right?" writes Andrew Quibell. "Maybe so, but all that says to me is that we're short-sighted when applying lean.  " How so, you ask? Read more. More »
It’s About the Tools, Not the Terms
By: John McCullough | July 20, 2016
"I’ve never been a big fan of lean lingo," says John McCullough of Crayola. "It may sound expert-like, but I’ve always found its use to do more harm than good.  " Read more to learn John's experiences with the pitfalls of lean lingo and what his preferred approach is now. More »
Events (9) Show All »
2014 Lean Healthcare Transformation Summit
January 10, 2014
June 4-5, 2014 - Los Angeles, California. Two days when you can learn directly from the lean healthcare leaders who are making real change and getting real results in how we deliver and pay for healthcare. More »
2014 Transformation Summit
October 21, 2013
March 5-6, 2014 - Orlando, Florida. Improve the work, develop the people - the building blocks for continuous innovation. More »
Outside Resources (1)
Lean Initiatives at State Environmental Agencies
January 1, 2003
Environmental agencies in several states, including Delaware, Iowa, Michigan, Minnesota, and Nebraska are applying lean and six sigma principles to cut permitting time and complexity. This page at the federal EPA summarizes what's going on in the states. Scroll to the bottom for links to presentations and more information. More »
Software (1)
eVSM v8 - Electronic Value-Stream Mapping
March 10, 2014
Accessories; Software; Value-Stream Maps
Walking the shop or office floor with a paper and pencil to collect data and observe actual conditions is how value-stream mapping (VSM) is done. But for a long time, members of the Lean Community have been sharing these hand-drawn maps by creating their own electronic templates from scratch in various software programs. eVSM makes the process of turning hand-drawn maps into electronic ones easier and faster. As a companion – not a substitute – to paper-and-pencil mapping, the software allows lean practitioners to easily create, modify, and disseminate electronic value-stream maps. More »
Videos and Webinars (19) Show All »
Webinar: How to Lead With Respect
September 9, 2014
How to Lead With Respect webinar featuring Michael Ballé More »
Webinar: The Two Basic Forms of Coaching for Lean
May 22, 2014
The Two Basic Forms of Coaching for Lean with David Verble More »
Articles (366) Show All »
Why Learning is Central to Sustained Innovation
By: Michael Ballé, James Morgan, Durward Sobek II | May 12, 2016
Skilled people, not processes or new tools, create great products, according to an article on innovation by Lean Enterprise Institute researchers appearing in the Spring 2016 issue of MIT Sloan Management Review. “Why Learning is Central to Sustained Innovation,” by Michael Ballé, James Morgan, and Durward Sobek II, is part of a special report on product development.    More »
“The Most Fun I’ve Ever Had in an Accounting Class!” -- Student Reacts to Learning Lean Accounting
By: Chet Marchwinski | February 10, 2016
Since 2008, the cost for a student and professor to attend the annual Lean Accounting Summit has been offset by the Lean Enterprise Institute’s sponsorship of the Excellence in Lean Accounting Award. LEI talks to  past award winners to see what -- if any -- impact the scholarship has had.    More »
Books (58) Show All »
Follow the Learner: The Lean Dentist
By: Sami Bahri, DDS | June 1, 2016
The Lean Dentist tells how a dental group transforms itself from typical batch-and-queue patient treatment to improved and profitable "one-patient flow.  " Formerly known as Follow the Learner, this book follows the effort, engagement, and success of Dr. Sami Bahri and his team, as they work through the ideas of lean in all areas of their practice. More »
The Gold Mine Trilogy Study Guide
By: Michael Ballé and Tom Ehrenfeld | October 12, 2015
A way for teams to improve their lean practice together through reflection on the Ballé novel trilogy: The Gold Mine, The Lean Manager, Lead With Respect More »
Charts, Graphs and Diagrams (4) Show All »
Begin from Need
October 28, 2010
"Begin from need" is attributed Taiichi Ohno, a key developer of the Toyota Production System. It means, as shown on these charts, what does the customer (the organization, the worker, the gemba) need right now? It's  another way of articulating the principle of PDCA, plan-do-check-act.    It helps us begin problem solving by grasping the situation, and avoid jumping to conclusions. More »
Shingo Prize Transformation Model
By: Shingo Prize | December 8, 2009
A graphic of the Shingo Prize model for principle-centered operational excellence. More »
eLetters (349) Show All »
We’re installing an andon system – what should we expect?
By: Michael Ballè | July 18, 2016
Columns; eLetters
Dear Gemba Coach, We’re installing an andon system – what should we expect? More »
What does “daily problem solving” really look like in practice?
By: Michael Ballè | July 11, 2016
Columns; eLetters
Dear Gemba Coach,I hear the phrase “daily problem solving” a lot. But what does it really mean in practice and how does it work? More »
Forms and Templates (12) Show All »
Action Planning Template (from Perfecting Patient Journeys)
By: Lean Transformations Group | January 29, 2013
When doing value-stream improvement, once there is a shared vision of a future state, you will still need to identify the specific changes that need to be made and translate those changes into clearly stated goals and actions (i.  e.  , the means) to achieve those goals. Once you have agreed on the goals and targets, then you can identify the specific methods and action steps you think will help you achieve the goals. These action steps and targets constitute the action plan to achieve a specific goal. If this type of planning is new to your team, the following suggestions and More »
End of Project Review Template (from Perfecting Patient Journeys)
By: Lean Transformations Group | January 29, 2013
The end of your first round of value-stream improvement is a good time to step back and reflect on your project—what’s been done, what still needs to be done, and what it means for the value stream you targeted for improvement and for your entire organization. The end-of-project review and reflection brings your PDCA cycle of improvement full circle, and prepares you to start the PDCA cycle over again. In contrast to reviews during a project, which enable a team to assess execution of the plan and progress toward outcomes, the end-of-project review and reflection is intended for all involved to More »
Presentations (25) Show All »
Kata Puts the "Continuous" in Continuous Improvement
By: By Drew Locher | February 1, 2016
In this 6-minute video, Drew Locher of Change Management Associates makes the 'Case for Kata’ by explaining what it takes for teams to develop the skills and habits of Continuous Improvement culture, and how practicing the routines of the IK and CK helps you do that. More »
THE CHINESE FARMER
By: Narrated by Alan Watts | September 1, 2015
Scientific thinking is about the limits of logical efforts. We organize and plan and try to create ideal situations, yet the larger picture is not accessible to us. The mind maneuvers, craves, thinks and plans how to obtain what we want and avoid what we don't like. But we can't control the future that way because there are too many factors. Every step we take is an interesting experiment. (Animation by Steve Agnos.  ) More »
Value-Stream Maps (4) Show All »
Value-Stream Map Zones (from Perfecting Patient Journeys)
By: Lean Transformations Group | January 29, 2013
Developing a current-state map creates a common understanding of how things really work today in the value stream (not necessarily what the documentation says or some might believe) so that the stakeholders can work together to identify and address problems and make improvements. Remember, see together, learn together, act together. All value-stream maps are laid out in a horizontal format. They capture major categories or zones of fact finding. We find it helpful to think about value-stream maps in terms of the following six zones: customer, supplier, processes, information flow, process data, and a timeline and summary. Perfecting Patient Journeys, More »
Seeing the Whole Value Stream (Maps from the Wiper Value Stream)
By: Jones, Dan and Jim Womack | October 25, 2011
Full size maps from Parts 1-5 of the workbook Seeing the Whole Value Stream Wiper Value-Stream Map Current State Wiper Value-Stream Map Future State 1 Wiper Value-Stream Map Future State 2 Wiper Value-Stream Map Ideal State Alpha Motors Assembly — Current State Alpha Motors Assembly — Future State Beta Wipers Assembly — Current State Beta Wipers Assembly — Future State Gamma Stamping Assembly — Current State Gamma Stamping Assembly — Future State More »
Workshops (60) Show All »
3D Problem-Solving with Legos
Throughout the day, you will be guided deeper and deeper into understanding what is at the core of some of the struggles we commonly face to implement lean principles. More »
5S - Visual Workplace
5S methodology helps organizations achieve more consistent operational results through maintaining an orderly workplace. This workshop will introduce you to the 5S methodology and help you learn basic implementation steps including evaluation and audit. More »