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How do we solicit feedback from the shop floor without being overwhelmed by the enormous amount of ideas?
By: Ballé, Michael | November 19, 2014
Columns; eLetters
Dear Gemba Coach,My company is trying to implement a system for collecting, organizing, and maintaining visibility of employee suggestions and ideas.    I think we all know that the "suggestion box" has gone by the wayside.    How do we solicit feedback from the shop floor without being overwhelmed by the enormous amount of amazing ideas that we're asking for? More »
Can creative people, like product developers, follow such a structured method such as lean?
By: Ballé, Michael | November 7, 2014
Columns; eLetters
Dear Gemba Coach,For product development you need creative (maybe even chaotic) people. Are those people suited to follow such a structured method as lean? Like trying to achieve one-piece-flow in product development? More »