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In IT, can we do virtual gemba walks?
By: Ballé, Michael | January 27, 2015
Columns; eLetters
Dear Gemba Coach,   I am part of an IT creation and support organisation. How do you do a gemba walk, initially or afterwards, when management and the business customer are in one country, IT development in another, and IT OPS is in another? More »
Dear Gemba Coach, Is there a lean strategy?
By: Ballé, Michael | January 18, 2015
Columns; eLetters
Dear Gemba Coach,My team demonstrated the benefits of kaizen to the CEO who then asked us what our strategy was. Is there a lean strategy? More »