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Is promising that lean will make work more meaningful disrespectful to people?
By: Michael Ballè | January 16, 2017
Columns; eLetters
Dear Gemba Coach, Can lean really make work more meaningful for everybody? Isn’t this overpromising to workers and disrespectful to them because management really can't deliver on the promise? More »
What kind of conversation should I expect during a gemba walk?
By: Ballé, Michael | January 9, 2017
Columns; eLetters
One important thing to keep in mind is much of the key parts of the gemba walk conversation happen before and after actually being on the gemba. More »