Posts by Roberto Priolo
Enabling Change Through the Power of Story
Roberto Priolo, editor of Planet Lean, shares why not just reflection, but writing (and storytelling) is so helpful for the lean practitioner. In short, a good story - writing, reading, or hearing it - helps us remember and therefore retain new learning.
Look Around You, Find Your Lean Inspiration
After an awful experience with an online travel agency and way too much time spent trying to fix an error the company made, Planet Lean editor Roberto Priolo reflects on why experiences like these are all too commonplace. "There are many examples out there showing us that another way to deliver customer value is possible," writes Priolo, citing plenty of examples.