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design thinking on the Lean Post
The Future of Lean Healthcare: A Faster Type of Transformation?
We all know that lean transformations take a long time to occur, and in some senses, they never end. But what if we could change that? What if there was a way to expedite lean transformations for those industries with an urgent need, like healthcare? Here's what the Lean Global Network is doing to explore that.… More »
Advice from the Gemba: Best Tips for Designing a Work Experience
When designing a work experience, the benefits of having an experienced coach to guide you cannot be overstated. In this installment of Advice from the Gemba, three of the Lean Global Network's best coaches offer their favorite tips for designing a work experience.… More »
An A3 Antidote to the Opiate Epidemic
Opiate use in America has been spiking at an alarming rate. Many healthcare organizations, such as the University of Michigan Medical School, are trying to fight the surge in use by controlling how many opioids they prescribe to their patients. Ryan Howard led a project to curb the number of opiate pills released to their community via the Medical School. Read more.… More »
Are Your Processes REALLY People-Centric?
A process might look people-centric on paper, but the reality is often much different. Inspired by a half funny, half bemusing experience at an airport, Kelly Moore reflects on how to ensure that your processes are people-centric from the get-go.… More »
When Lean Gets Personal
Lean is not simply about making things better; Jim Morgan shares how his experience with lean healthcare taught him how lean helps make people better.… More »
The Crucible of Innovation
Innovation is key to a successful successful development project, we always read. But innovation is a fickle term that gets tossed around like a coin. Jim Morgan prefers putting his faith in design reviews to serve as his projects' heartbeat - read more to learn about design reviews and what you can do to get the most value out of them.… More »
The Role of Strategic Design Events in Lean Healthcare: An Interview with Mindy Hangsleben
Faced with a new incoming healthcare policy, Mindy Hangsleben and her team at the Centers for Medicare and Medicaid Services knew a transformation was needed. Their solution to learning what they needed to become involved a strategic design event incorporating both lean and design thinking to gain the input they needed to adapt to the new policy. Read more.… More »
Interoperability: The Human Dimension of Design Excellence
Did you know only 51 percent of new product development efforts are meeting schedules, and a mere 56 percent meet profit objectives? And that's just the tip of the iceberg. Read more.… More »
A Principles-Based Approach to Changing Healthcare Management
"This year alone over 250,000 Americans will die due to medical error," writes Dr. John Toussaint. "How can so many smart people be making so many terrible mistakes?" Dr. Toussaint sees it as a failure of the current healthcare management paradigm. Find out what he sees as the remedy to these problems - and how any healthcare organization can use it to improve their operations.… More »
Using Cynefin to Solve Problems While Navigating Uncertainty
Kim Ballestrin, an agile coach, explains how her team at Telstra (an Australian telecommunications and IT company) uses a problem solving framework called Cynefin to better plan their work in the early stages of a project.… More »
Design Thinking for Lean Practitioners
"You don’t have to look very far to see that lean problem-solving has a reputation of perfecting something that already exists..." writes Durward Sobek. "But in reality, lean problem-solving simply REQUIRES innovation because you are continually reinventing your systems and as we do this, we want to improve rapidly, not slowly."… More »
Let the Work Define the Process
We’re all short on time, but think for a moment with your team about the real work to be done in any process you’re working on or design you’re creating. Are you building from past experience or actual customer needs? Are you building from past experience or building to solve problems?… More »
Using Value Stream Management to Better Care for Stroke Patients
"To make value stream management really work, the most significant cause for transformation lay simply in the shifting of team members’ mindsets," writes Lori Smith. It’s been a long process, but over 5 years her team INTEGRIS has transformed the way they work. Learn what they did and read team members' feedback about the process in their own words.… More »
Crossing Silos: Connecting Disconnected Communities at LeanUX NYC
LEI’s John Shook will give a talk, “Lean is About Building an Organization That Learns to Learn" at this year's LeanUX NYC conference, April 15-19. I sat down with conference creator Will Evans to learn more about the UX community and what business and organizational problems the conference aims to solve.… More »
Understanding the True Cost of Care
"Today, frontline clinicians are being asked to provide even more cost-efficient care to patients yet few understand how to do so," writes Jordan Harmon of the nonprofit Costs of Care. "There is a new focus on efficiency in treatment options and today’s patients are more cost savvy than their predecessors. We must ensure value while reducing costs and improving quality outcomes."… More »
Problem Framing at the Fuzzy Front-End of Lean Product Design
Lean emphasizes problem solving, but many individuals and teams just have trouble coming up with an accurate problem statement. In his first piece for the Post, design thinker Will Evans explains the "4W method" he's begun using to help teams surface their assumptions and agree on a shared problem statement before ever thinking about a new target condition.… More »
Using Lean To Fundamentally Rethink How We Develop Products and Services
Jim Morgan (former Global Engineering Director at Ford Motor Company) and Durward Sobek (Professor of Industrial Engineering at Montana State University) discuss the 2nd edition of Lean Product and Process Development.… More »
What comes after Lean?
Lean practice is an ongoing process, it never ends. But what are we learning about the field? What comes after Lean in terms of emerging schools of thought? Michael Ballé shares his thoughts.… More »
Your Product Isn't Everything, It's the Only Thing
Jim Morgan, former product/process development executive at Ford (and co-author of The Toyota Product Development System), reflects on what should really matter to you and your business and why.… More »
Why It's Time to Embrace Design Thinking
What do lean thinking and design thinking have to do with each other? What do practitioners in each field have to learn from each other?… More »
design thinking on Lean.org
Lean Thinking: A Look Back and a Look Forward
The meaning of lean thinking, how lean got its name, and an example of how it improved a grinding process By LEI President Jim Womack.… More »
What is the Theory of Constraints, and How Does it Compare to Lean Thinking?
Read about and discuss this topic.… More »
An Overview of Lean Thinking in France
Michael Ballé, co-author of the lean novels The Gold Mine and The Lean Manager, recounts  the spread of lean ideas in the French auto industry in this preface to the Fr… More »
Coaching for Development - Structured Coaching Using A3 Thinking
This workshop will take participants through a unique version of the A3 thinking process, modified to facilitate and foster personal development. We will also discuss key coaching and leadership skill… More »
Designing the Future: A Lean Product Development Immersive Learning Experience
This two day workshop is targeted towards practitioners with an immersive experience applying LPPD principles while developing a product. Since LPPD is an enterprise activity, managers, leaders and co… More »
Doing More With Less: Lean Thinking and Patient Safety in Health Care
Beginning with an overview of how lean thinking developed and spread in manufacturing, this book quickly and—most importantly for healthcare readers who are not familiar with lean principles—clearly e… More »
Crossing Silos: Connecting Disconnected Communities at LeanUX NYC
LEI’s John Shook will give a talk, “Lean is About Building an Organization That Learns to Learn" at this year's LeanUX NYC conference, April 15-19. I sat down with conference creator Will Evans to learn more about the UX community and what business and organizational problems the conference aims to solve.… More »
Understanding the True Cost of Care
"Today, frontline clinicians are being asked to provide even more cost-efficient care to patients yet few understand how to do so," writes Jordan Harmon of the nonprofit Costs of Care. "There is a new focus on efficiency in treatment options and today’s patients are more cost savvy than their predecessors. We must ensure value while reducing costs and improving quality outcomes."… More »
Problem Framing at the Fuzzy Front-End of Lean Product Design
Lean emphasizes problem solving, but many individuals and teams just have trouble coming up with an accurate problem statement. In his first piece for the Post, design thinker Will Evans explains the "4W method" he's begun using to help teams surface their assumptions and agree on a shared problem statement before ever thinking about a new target condition.… More »
Using Lean To Fundamentally Rethink How We Develop Products and Services
Jim Morgan (former Global Engineering Director at Ford Motor Company) and Durward Sobek (Professor of Industrial Engineering at Montana State University) discuss the 2nd edition of Lean Product and Process Development.… More »
What comes after Lean?
Lean practice is an ongoing process, it never ends. But what are we learning about the field? What comes after Lean in terms of emerging schools of thought? Michael Ballé shares his thoughts.… More »
Your Product Isn't Everything, It's the Only Thing
Jim Morgan, former product/process development executive at Ford (and co-author of The Toyota Product Development System), reflects on what should really matter to you and your business and why.… More »
Why It's Time to Embrace Design Thinking
What do lean thinking and design thinking have to do with each other? What do practitioners in each field have to learn from each other?… More »
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