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The (Real) Lean Firefighter: Bringing Lean to the Grand Rapids Fire Department
Brad Brown had no lean experience when he joined the Grand Rapids Fire Department (GRFD) in 2003. But as the Great Recession went into full swing and budgets were slashed, he discovered lean – and realized it was just what the GRFD needed to weather the recession. This is his story.… More »
Making Things Better - Lean Streets: Improving Road Maintenance in Washington State
Ever feel like your home city or town needs to step up its game in maintaining road conditions? People in Washington State certainly have - and for them, lean turned out to be the way to efficient and effective road maintenance. Steve Gorcester played a major role in this lean transformation - here's his story.… More »
3 Common Problems in Government that A3 Thinking Can Help Solve
I’m always surprised at how little the public sector uses A3 thinking to tackle their toughest challenges. It’s the same thing every time – the government often tries to solve symptoms, rather than analyzing root causes and establishing fixes for them.… More »
Why Value-Stream Mapping is So Difficult in the Public Sector
Identifying value in an organization isn't the easiest task to accomplish. If you happen to work in the public sector, that fact goes double. Public-sector consultant Gavin Martin has seen his clients struggle to identify value many times - sometimes to the point that their frustration puts their lean transformation at risk of stalling.… More »
The Role of Strategic Design Events in Lean Healthcare: An Interview with Mindy Hangsleben
Faced with a new incoming healthcare policy, Mindy Hangsleben and her team at the Centers for Medicare and Medicaid Services knew a transformation was needed. Their solution to learning what they needed to become involved a strategic design event incorporating both lean and design thinking to gain the input they needed to adapt to the new policy. Read more.… More »
Small Batch: Hand-Picked Articles from the Global Lean Community (Vol. 4)
Our picks for the best high-impact learning stories and columns from Planet Lean.… More »
Lean Thinking and My Navy Experience
When you think of lean organizations, does the U.S. Navy come to mind? Probably not, but it's an organization with a rich history of lean thinking and practice. Navy veteran and lean practitioner Mark Minukas reflects on the lean lessons he learned from his service and how they helped shape his career.… More »
Towards a More Perfect (i.e. Lean) Union
"Over the past few years, we have seen an upward trend in the number of government agencies and states beginning to explore and practice the “true” meaning of lean and lean transformation," writes Dr. Darlene Dumont. Learn why she suggests that the practitioners leading these efforts should network and share ideas amongst each other.… More »
Transforming a Federal Government Agency to Agile
"We often think of software as the end goal, but it’s not. Software is a means to an end – a way of getting value to a customer," writes Gavin Martin. "Seen this way, software development can be considered as a process of [discovering what] is needed, planning how to build, executing, and checking outcomes to adjust for the the next cycle."… More »
5 Barriers to Lean in Government
"There are many challenges for lean in government... The structure of the workforce, disincentives for risk-taking at all levels, complex stakeholder relationships, the simple problem of challenging the status quo," according to Mark Minukas and Garrett Ulosevich. Still, they argue it's not impossible, offering readers tips on how to respond to the most common reasons people say, "it just won't work."… More »
Jim Womack and Dan Jones on the Evolution and Future of Lean
At the UK Lean Summit last month, Roberto Priolo caught up with Jim Womack and Dan Jones to talk about the current and future state of the lean movement. Watch the full interview or read key insights from Womack and Jones.… More »
Public Service: Lean's Next Frontier?
John O'Donnell and Lex Schroeder share the thinking behind LEI's new Public Service Value Network and invite you to contribute to a new and fast-growing community of practice.… More »
What Does "Waste" in Government Processes Mean Anyway?
"It is commonplace in the US Federal Government to see placards and signs admonishing us to be on guard for instances of 'Fraud, Waste, and Abuse (FWA)'... [Whole] offices are devoted to reporting FWA violations," write James Phillips and Willie Journigan. But what constitutes waste in government processes? How do you identify and tackle it?… More »
Lean Government
"We in the Lean Community have no standing on whether a government should regulate any activity or provide any service," writes Jim Womack. "We can only make the humble suggestion that better decisions can be reached if the debate starts with a clear statement of the actual problem, followed by a structured process to identify and test countermeasures."… More »
Japanese Cult Invades Saskatchewan Government
Lean has become a political football in the normally congenial province of Saskatchewan. Read what John Shook has to say about the matter.… More »
The Fight for the Meaning of Lean
"It seems like every one and their dog is doing Lean," writes Michael Ballé. "But what 'Lean' are we talking about? Is it the 'to develop products we need to develop people' Lean... Or is it the 'improve productivity to reduce costs' Lean corporate types like. Or both?"… More »
The Next Frontier: Lean Government
On a recent trip to Saskatchewan Dan Jones went looking for a Canadian healthcare example but in the process he stumbled upon what he believes is the next lean frontier: government.… More »
Solving Problems Across Political Divides
On Tuesday, the US Government shut down for the first time in 17 years. What opportunity for lean thinking does this present? Read what LEI's COO John O'Donnell has to say.… More »
government on Lean.org
Lean Transformational Leadership Webinar - Follow-up Q & A and Reading List
During the Transformational Leadership webinar, many of you asked for the list of related books and articles that presenter Jim Luckman cited. He has provided the list as a chart at the end of his ans… More »
Forward to Fundamentals Webinar with Jim Womack and John Shook
In recent years, most discussions around lean transformation have understandably evolved toward more managerial and strategic matters. Yet there remains an alarming lack of solid implementation of the… More »
Continuous Improvement Using Personal Kanban
A simple, effective management system for digging out of work -- and staying dug out -- to achieve higher quality, better productivity, greater job satisfaction, and peace of mind.… More »
TWI: Job Instruction
This workshop will provide an overview of TWI with a focus on the Job Instruction program. Job Instruction is The Way to get A person to Quickly Remember how to do A job Correctly, Safely, and Consci… More »
Mapping to See Kit: Value-Stream Improvement Workshop for Office and Service Settings
Mapping to See: Value-Stream Improvement for the Office and Services is a complete training solution created by some of the most seasoned veterans working in lean today. The value stream improvement p… More »
Training to See Kit: A Value-Stream Mapping Workshop
The Training to See kit enables you to take people through the exercise of selecting a product family, mapping its current state to identify root causes of waste, mapping a leaner future state, and de… More »
Gemba Walks, 2nd Edition
A collection of essays by Jim Womack based on the many gemba walks he has taken around the world. The 2nd edition contains 12 new essays in sectors such as healthcare and government. … More »
Lean Government
"We in the Lean Community have no standing on whether a government should regulate any activity or provide any service," writes Jim Womack. "We can only make the humble suggestion that better decisions can be reached if the debate starts with a clear statement of the actual problem, followed by a structured process to identify and test countermeasures."… More »
Japanese Cult Invades Saskatchewan Government
Lean has become a political football in the normally congenial province of Saskatchewan. Read what John Shook has to say about the matter.… More »
The Fight for the Meaning of Lean
"It seems like every one and their dog is doing Lean," writes Michael Ballé. "But what 'Lean' are we talking about? Is it the 'to develop products we need to develop people' Lean... Or is it the 'improve productivity to reduce costs' Lean corporate types like. Or both?"… More »
The Next Frontier: Lean Government
On a recent trip to Saskatchewan Dan Jones went looking for a Canadian healthcare example but in the process he stumbled upon what he believes is the next lean frontier: government.… More »
Solving Problems Across Political Divides
On Tuesday, the US Government shut down for the first time in 17 years. What opportunity for lean thinking does this present? Read what LEI's COO John O'Donnell has to say.… More »