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standardized work on the Lean Post
How Standardized Work Integrates People With Process
In this three part series on SW, John Shook argues that "the Toyota Way is a socio-technical system on steroids. A test for all our lean systems is the question of how well we integrate people with process (the social with the technical). Nowhere does that come together more than in the form of standardized work and kaizen."… More »
Standardized Work or Kaizen? Yes
Some lean folks LOVE to quote the Taiichi Ohno observation that “there is no kaizen without standards," notes John Shook, adding that it is less noted but equally true that “there is no maintenance of standards without kaizen.”… More »
A (Work) Pie in the Face to All Bad Jobs
Want Better Employees? Be a Better Employer… More »
Advice from the Gemba: Standardizing Work for Leaders with Varied Tasks
How, many people ask LEI, can you possibly standardize a leader's work when even they can't predict what their work will look like on a given day? The answer: by adopting the right approach. Three LEI faculty members weigh in.… More »
Accelerating Justice with Lean Forensics
One of our most popular subjects on The Lean Post is the use of lean in unorthodox places. But one gemba that we have yet to discuss on the Post is crime laboratories. You might be surprised to learn that they are prime candidates for lean transformations, being the process-heavy environments they are. Heather Jamieson explains.… More »
Muda Corporation: The Pitfalls of 5S
In the latest installment of his "Muda Corporation" series, Marius Gil shares nine common mistakes he has seen people make with 5S.… More »
Cowabunga! Implementing Lean at a Surfing School
Lean is difficult for many companies to grasp at first, often due to the cultural shift. If the organization's people are used to a more laid-back, "looser" style of operations, the standards, metrics and procedures associated with lean may seem overwhelming and lead to resistance. Pacific Surf School of San Diego, Cali. was no exception to this all-too-common resistance. Here's Sammy Obara on how he managed to break through this resistance and save the school from imminent closure.… More »
You Need More Smoke Detectors: Countering Firefighting with Leader Standard Work
Excessive firefighting is a major threat to lean transformations - it may seem easier to time-strapped managers, but it does nothing to foster a culture of problem-solving thinkers. Aaron Hunt of Washington Health System knows this all too well, and now shares his organization's favorite firefighting deterrent.… More »
Establishing Lean Healthcare Believers When Professional Society Allegiance Impedes Engagement
When implementing lean in a healthcare organization, it's not uncommon to encounter resistance from medical professionals set in their traditional ways. Resistance is natural in any lean transformation, but Kathryn Correia has pinpointed a root cause of healthcare lean resistance that goes much deeper than your standard skepticism. Read more.… More »
Standard Work Roundup
Several terrific articles have appeared recently, emphasizing the importance and complexity of a key lean practice: standard (or standardized) work, which we’ll call SW. So we decided to bundle them into a broader roundup of key pieces about this essential practice.… More »
Ask Art: What’s So Important About Standard Work?
Standard work is one of the cornerstones of a lean transformation. But that doesn't necessarily mean it's fully appreciated. "People often have a hard time with the idea of standard work," writes Art Byrne. "They complain that they are not robots, that everyone is different with different capabilities." In his latest installment of "Ask Art," Art revisits standard work and its critical importance in lean.… More »
Even Visual Management Starts from Need
Have you ever implement a visual management tool at your gemba after seeing it used successfully somewhere else? If so, according to Mark Hamel, you "probably violated a major tenet of lean. [You] did not start from need. [You] started by copying someone else’s stuff." Every visual management tool needs to be situational to address your specific needs. Read more.… More »
My Lean Journey: The 5Ss
Do you remember the first time you realized the true potential of lean in improving work output? Lean newcomer Cam Ford does - here's his story of the very first lean concept he ever used and how it helped him almost from Day 1.… More »
Surfer Culture Meets Standardized Work
Can surfing instructors and students really learn standardized work? Read the surprising story of how lean coach Sammy Obara worked with Pacific Surfing School to improve their teaching process and better train new surfers (and what leadership had to do with it).… More »
Using TWI Job Instruction to Supplement CDC Guidelines
"Healthcare organizations across the country have been implementing lean practice into their work, but not without some resistance," writes Patrick Graupp. One thing fighting the Ebola virus reminds us is the "reality that much of the work in healthcare can and should follow standard practice," Graupp says. Read more.… More »
Do As I Say, Not As I Do
"What the leader demonstrates as important is what the team will focus on," writes Erin Urban. "If we are to be the change we wish to see and model the behavior we teach, we must be cognizant that we are not sending the wrong message by our actions."… More »
Leader Standard Work: Where to Start
Striving to be an effective lean leader or manager is well and good, but without the discipline of leader standard work, you're not likely to achieve it. Eric Ethington breaks leader standard work down into 8 steps.… More »
Show Up On Time (And Other Instructions from a Cook)
Lean practitioner Matt LeVeque reflects on the concepts of 5S, (JIT) Just-in-Time, and "respect for people" throughout history.… More »
Accidental Soccer Coach
When she's not working on graphic design projects, LEI's own Lory Moniz now coaches her son's soccer team. The assignment got her thinking about continuous improvement and "leading without authority."… More »
Standardization is a Countermeasure, Never the Goal
"If you're excited about standardized work and standardization, especially if you're new to Lean, please stop and think about the problem that's being solved and confirm that there is one before you move forward," writes Mark Graban. Read more.… More »
TWI Job Instruction As a Way of Sharing High Value Knowledge
"Before we try to create value, we first need to study the jobs — looking for those parts of the job that require time and experience to learn," writes Patrick Graupp, master trainer at the TWI Institute. "How do we do this? We talk with the experienced people who have taken the time to know these jobs well."… More »
Standardized Work for Kaizen: Define, Achieve, Maintain, Improve
We can all agree that kaizen (continuous improvement to create more value with less waste) is important, but do you have standardized work for kaizen? What are the actual process steps for kaizen?… More »
In Lean and On the Green, Adaptability is Key
What parallels can be drawn between lean learning and achievement on the golf course? The concept of continuous improvement is certainly one, but Francesco Possio sees more.… More »
How to Fold a T-Shirt
Training Within Industry Job Instruction is a four-step method that teaches an individual how to do a job correctly, safely, and consistently while meeting all requirements. In this video, LEI senior coach Josh Howell demonstrates standardized training for standardized work.… More »
standardized work on Lean.org
Even in a Topsy-Turvy World, Just-in-Time Supply Works
By James P. Womack and Daniel T. Jones. Reprinted with permission from Automotive News, October 29, 2001. Read commentary by Jim Womack and Dan Jones about how to make just-in-time supply chains work … More »
Implementing Standardized Work at ThyssenKrupp in Brazil
A case study prepared by the Lean Enterprise Institute Brazil focuses on implementing standardized work at two work stations in a ThyssenKrupp, Brazil, auto parts plant. The article includes an overvi… More »
100 Years of Innovation in the Work Animation
Learn how innovating the work is the cornerstone of lean. … More »
Integrating Visual Management Tools and Leader Standard Work
This course deals with designing and executing an implementation plan to migrate your company from one of “gather data, synthesize, meet, and react” to one of “see waste, manage exceptions, and improv… More »
Lean Warehousing and Distribution Operations: Gemba-Based Workshop
Learn how to begin implementing lean principles step-by-step into a warehouse and/or distribution center, using techniques such as lean storage, operational diagramming, standardized work, workload pl… More »
Lean Lexicon 5th Edition (eBook)
The fifth edition of the Lexicon, first published in January 2003, is 140 pages, containing 60+ illustrations and 207 key terms from A3 Report to Yokoten. The Lexicon already covers such key lean ente… More »
Do As I Say, Not As I Do
"What the leader demonstrates as important is what the team will focus on," writes Erin Urban. "If we are to be the change we wish to see and model the behavior we teach, we must be cognizant that we are not sending the wrong message by our actions."… More »
Leader Standard Work: Where to Start
Striving to be an effective lean leader or manager is well and good, but without the discipline of leader standard work, you're not likely to achieve it. Eric Ethington breaks leader standard work down into 8 steps.… More »
Show Up On Time (And Other Instructions from a Cook)
Lean practitioner Matt LeVeque reflects on the concepts of 5S, (JIT) Just-in-Time, and "respect for people" throughout history.… More »
Accidental Soccer Coach
When she's not working on graphic design projects, LEI's own Lory Moniz now coaches her son's soccer team. The assignment got her thinking about continuous improvement and "leading without authority."… More »
Standardization is a Countermeasure, Never the Goal
"If you're excited about standardized work and standardization, especially if you're new to Lean, please stop and think about the problem that's being solved and confirm that there is one before you move forward," writes Mark Graban. Read more.… More »
TWI Job Instruction As a Way of Sharing High Value Knowledge
"Before we try to create value, we first need to study the jobs — looking for those parts of the job that require time and experience to learn," writes Patrick Graupp, master trainer at the TWI Institute. "How do we do this? We talk with the experienced people who have taken the time to know these jobs well."… More »
Standardized Work for Kaizen: Define, Achieve, Maintain, Improve
We can all agree that kaizen (continuous improvement to create more value with less waste) is important, but do you have standardized work for kaizen? What are the actual process steps for kaizen?… More »
In Lean and On the Green, Adaptability is Key
What parallels can be drawn between lean learning and achievement on the golf course? The concept of continuous improvement is certainly one, but Francesco Possio sees more.… More »
How to Fold a T-Shirt
Training Within Industry Job Instruction is a four-step method that teaches an individual how to do a job correctly, safely, and consistently while meeting all requirements. In this video, LEI senior coach Josh Howell demonstrates standardized training for standardized work.… More »
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