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Jidoka Supports Leaders Who Welcome Problems with John Shook

by John Shook
February 19, 2021

Jidoka Supports Leaders Who Welcome Problems with John Shook

by John Shook
February 19, 2021 | Comments (4)

Lean ideals such as “respect for people” could be nothing more than a lofty aspiration without specific and gritty methods grounding it in daily practice. In the following video taken from his Virtual Learning Experience presentation last year, LEI Senior Advisor John Shook breaks down the tangible elements of TPS as a “socio-technical system” that respects and empowers its workers. 

TPS has continued to be a management system that proves the success of separating human work from machine work, always ensuring that the machine’s purpose and function is to assist the human work, not the other way around. Shook explains this in great detail in his book Kaizen Express, but draws some great comparisons to standardized work and the attitudes of the human workers. Jidoka enables operations to build-in quality at each process and to separate operators from machines for more efficient work. As stated in the book, "Jidoka enables operations to build-in quality at each process and to separate operators from machines for more efficient work" (Narusawa and Shook 2009, 57).

Shook highlights the attitude that workers have when supporting one another, which is a key outcome that is seen when Jidoka is properly implemented. This respect for people and the dignity of their work is at the forefront here, as this socio-technical process is meant to help rather than hinder.

Jidoka is not an included feature with machines. The TPS pillar allows for ways to monitor each step of the process and tinker accordingly, making Jidoka a time-saving and value-creating means towards production and manufacturing.

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4 Comments | Post a Comment
V Ramesh February 19, 2021
2 People AGREE with this comment

As an ex employee of Toyota in India, I agree what Shook says. Actually people misunderstand TPS and hence fail in its implementation. Shook has very correctly told the attributes of  Jidoka in a very lucid manner without jargon.

Appreciate the simplicity which is also hall mark of Toyota. Keep everything simple and straight forward .



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T Majerski February 19, 2021

The video does not worl for me..."video unavailable.  This video is private."



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Tom Ehrenfeld February 19, 2021

Thank you for the feedback. This has been corrected!



Reply »

Ben Bennett February 24, 2021

The Toyota Production System (TPS) is undoubtedly a world-renowned production system that many companies should be trying to emulate. But is there an easier way to be teaching the system so companies do not mess up the implementation? 



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Standardized Work or Kaizen? Yes
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