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A (Work) Pie in the Face to All Bad Jobs

by John Y. Shook
December 12, 2017

A (Work) Pie in the Face to All Bad Jobs

by John Y. Shook
December 12, 2017 | Comments (0)

What makes a job a good job?

Surveys focus on elements like pay, benefits, opportunity, flexibility, work environment, or company mission.

But in this eletter to the lean community, LEI Executive Chairman John Shook takes the focal point to a more fundamental level, contending that good jobs start with good work.

“A job is made up of that most fundamental of lean concerns … the work,” Shook writes. “What is the work to be done to create the value?”

Starting with the three fundamental categories of work in a “work pie” diagram, Shook explores from a lean management perspective how companies create great work experiences and great jobs. Explore with John this important and topical issue in Want Better Employees? Be a Better Employer, then tell us what you think.

The views expressed in this post do not necessarily represent the views or policies of The Lean Enterprise Institute.
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