One of the best attended sessions at a recent lean management conference was a panel discussion exploring the intersection of lean management and digitization. After the discussion, we caught up with panelist John Drogosz, a lean product and process development coach with experience in a variety of industries. In this interview, he explores:  

• What impact new levels of automation, data collection, and robotics will have on problem solving and developing people.
• What effects digitization may have on the nature of work;
• How the methods companies use to develop people may change in the future.
• What impact digitization may have on how we understand work in service and production settings.
• What increased computing power and data collection could mean for problem solving.
• What other lean practitioners think about digitization’s impact.

Watch the interview of John sharing his thoughts and issues on the minds of the audience at the panel discussion.