Home > Knowledge Center

Knowledge Center

Sort by:  Relevance | Date
Media Format: Columns
Fixing Lean’s “Sales” Problem (Tips from a Recovering Salesperson)
By: Jacob Stoller | January 23, 2018
When companies begin lean transformations, IT systems too often are viewed as obstacles. So, some lean thinkers may view Jacob Stoller, author of The Lean CEO, as having a checkered past. He used to sell IT systems. But the experience of selling to CEOs gave him a valuable skill that lean practitioners can borrow: how to sell to senior management. Here, perhaps as a way of making amends for his past life, he shares practical tips for selling lean. More »
Learning to Lead, Leading to Learn
By: Eric Buehrens and Alice Lee | January 18, 2018
Hear how a personal lean transformation supported a crucial organizational transformation following a financial crisis at a large medical center. In this unique Lean Talk, Alice Lee and Eric Buehrens revisit Eric’s lean journey to discuss its challenges and successes. More »
Doing Versus Being – How Mindfulness Supports Better Lean Thinking
By: Mike Orzen | January 16, 2018
Most companies don’t get the expected results from their lean transformations, according to Mike Orzen, lean practitioner and LEI faculty member. The reason is that people get stuck in stages 1, 2 or 3 of awareness, failing to reach level 4, being. Learn how to move from "doing" lean to the more creative and less stressful state of "being.  " More »
The 5 Diseases of Prioritization
By: Jim Benson | January 11, 2018
Prioritization is rarely a problem by itself. Instead, it’s a symptom of a set of illnesses: Swervy, Thickets, Costeoporosis, Planemia, Politicitis. Here’s the cure from “Doctor” Jim Benson. More »
Thank you, Tatsuro Toyoda
By: John Y. Shook | January 8, 2018
John Shook remembers the late Tatsuro Toyoda, former president of Toyota. More »
Lean Principles Are the Bread and Butter of this Retail Transformation
By: Lean Enterprise Institute | January 4, 2018
Entrepreneurs explain how their chain of bakeries and retail stores used lean continuous improvement to profitably expand, engage employees, and meet growing customer demand for healthier products. More »
ASK ART: Can poetry be used as a tool for implementing lean?
By: Art Byrne | January 2, 2018
“Inventory is evil,” said King Arthur of kaizen. So he came to Dame Barbie with his plan. “You must make these horrid racks go away Or February 25 is your banishment day.  ” More »
Your Favorite Lean Posts of 2017: A Lean Post Holiday Special
By: Lean Leaper | December 21, 2017
2017 has seen another terrific year of content on the Lean Post. Over the past 12 months we've released dozens of articles on the latest news, research, stories and tips from all of you, the members of the lean community. Today we share the top 10 most popular. More »
Shook Addresses Current State of Lean Thinking After U.S-Turkey Tiff Compels Keynote Countermeasure
By: John Y. Shook | December 14, 2017
Indefatigable presenter John Shook quickly made this video as a countermeasure to being denied entry to Turkey, where he was scheduled to keynote an Istanbul conference. More »
A (Work) Pie in the Face to All Bad Jobs
By: John Y. Shook | December 12, 2017
Want Better Employees? Be a Better Employer More »
The Time for Healthcare Leaders to Implement Lean Is Now – Stat!
By: Helen Zak | December 7, 2017
Pioneering healthcare leaders have demonstrated that lean applied to healthcare can help solve the problems of quality, delivery of care, and cost. It’s time for other leaders in healthcare to step up. Lean management is a necessity in healthcare, not a luxury. More »
Organization Follows a Lean-like Vision for Eradicating Poverty
By: Jacob Stoller | December 5, 2017
Meet the anti-poverty movement's Taiichi Ohno. More »
ASK ART: “Why do you say lean is all about people?”
By: Art Byrne | November 30, 2017
Lean is all about people, says author and former CEO Art Byrne, who has been successfully turning around companies for over 20 years. That means leaders must transform the way people think and act so everyone sees waste and has the skills to remove it. Such an approach leads to faster growth, higher profits, better quality, and lower costs. Here, Art offers practical advice and examples for why senior leaders should spend their time growing people, not figuring out ways to get rid of them. More »
7 Elements of Quality on the Shop Floor
By: Andrew Quibell | November 28, 2017
"How do you lean out a quality approach that can work on the shop floor (maybe even compatible in a healthcare environment as well)?" people often ask Andrew Quibell. "How does it look? What should you include?" Read more. More »
The Lean Bakery: A Q&A with 365's Staff
By: Agus Tena and Leo Tena | November 16, 2017
In their first interview with The Lean Post, Leo and Agus Tena, children of the authors of the new LEI book "The Lean Bakery," describe some of the finer points of the transformation of their family's company Cafe365. More »
What Too Many Leaders Get Wrong with Coaching Kata
By: Elizabeth Carrington | November 14, 2017
Think you can dive headfirst into Coaching Kata with your reports? Think again. More »
The Future of Lean Healthcare: A Faster Type of Transformation?
By: Lean Leaper | November 9, 2017
We all know that lean transformations take a long time to occur, and in some senses, they never end. But what if we could change that? What if there was a way to expedite lean transformations for those industries with an urgent need, like healthcare? Here's what the Lean Global Network is doing to explore that. More »
The (Real) Lean Firefighter: Bringing Lean to the Grand Rapids Fire Department
By: Brad Brown | November 7, 2017
Brad Brown had no lean experience when he joined the Grand Rapids Fire Department (GRFD) in 2003. But as the Great Recession went into full swing and budgets were slashed, he discovered lean – and realized it was just what the GRFD needed to weather the recession. This is his story. More »
Advice from the Gemba: Getting More Suggestions without Incentivizing Employees
By: Gavin Martin and Kelly Moore | November 2, 2017
Improving the work is difficult, if not impossible, without suggestions from those who actually do the work. But in many companies, getting the workers to submit suggestions is a constant struggle. What could be the root cause(s) of this problem? Two lean practitioners weigh in with their thoughts. More »
Ask Art: Can Lean and “Make-the-Month” Co-exist?
By: Art Byrne | October 31, 2017
"Make-the-month" programs are not unusual in manufacturing organizations. But, many people have asked Art Byrne, are such programs compatible with lean? Isn't the intense focus on results counterproductive when matched with the process focus of lean thinking? Art explores. More »
Don't Start with Tools!
By: Mark Rosenthal and Craig Stritar | October 26, 2017
Starting off your lean transformation with one of the various tools at your disposal is certainly tempting. But according to Craig Stritar and Mark Rosenthal, that's a temptation you need to resist. Drawing on examples from Toyota and their own experiences, Stritar and Rosenthal explain their preferred gateway to lean transformation. More »
The "Playbook" of Sustaining Change
By: Lynn Kelley | October 24, 2017
In a world where most lean transformations fail, what can we do to learn from others' mistakes and help our own transformations succeed? After 30 years of firsthand experience in change implementations, Lynn Kelley has a few tips to share. Read more. More »
It Starts Within: The Lean Journey of CI&T
By: Cesar Gon and Bruno Guicardi | October 19, 2017
The lean transformation of Brazilian tech company CI&T was unique in that it began with an implementation of hoshin kanri. In this interview from the 2017 Lean Transformation Summit, CI&T founders Bruno Guicardi and Cesar Gon explain why this was the best approach for them. More »
It's Not All About the Cash: How to Help Leadership Understand Lean's Financial Benefits
By: Jean Cunningham | October 18, 2017
Lean's cost savings might not show up immediately on the income statement -- but that doesn't mean there were no cost savings! Oftentimes the financial benefits of lean are other benefits in disguise, and it's important that we teach our leaders how to recognize them. Jean Cunningham explains. More »
Advice from the Gemba: The Most Frustrating Types of Waste (and How to Eliminate Them!) II
By: Rick Guba and Peg Pennington | October 17, 2017
If you've ever lost sleep over a particularly frustrating source of waste in your organization, you're not alone. Today we feature two experienced lean educators with the most frustrating types of waste they've encountered, plus their favorite tips for eliminating them. More »
Lessons Learned from the Cleveland Indians’ Historic 22-Game Winning Streak
By: George Taninecz | October 12, 2017
In the wake of the Cleveland Indians' record-shattering 22-game winning streak, George Taninecz reflects on some important business lessons that we can learn from this event. More »
Can a Lean Mentality Help You in a Crisis?
By: Andrew Quibell | October 11, 2017
We all know lean's power when problem solving. But what power does it have in resolving crises, which are more urgent and serious than what you might encounter in daily problem solving? A lot, says Andrew Quibell. Read more. More »
Is There a Tradeoff Between Employee Morale and Productivity?
By: Ken Eakin | October 10, 2017
"Is there a tradeoff between employee morale and productivity?" is a question oft-discussed in lean circles. Ken Eakin has his own take on this ages-old question -- read more to see his answer. More »
How Do You Know What Your Product or Service Needs to Be?
By: Katrina Appell | October 4, 2017
What does it take to know what your product or service needs to be? The obvious answer, it would seem, is whatever the customer wants. Katrina Appell explains why there's more to it than that. More »
Why Bother Making It Visual?
By: Leslie Barker | October 3, 2017
What to do when you need to make the work visible, but your people aren't behind it? Leslie Barker has some suggestions based on this story of overcoming resistance to visual management. More »
Show More »