Lesa Nichols has spent over two decades guiding a vast array of clients toward improved performance by applying the principles of the Toyota Production System (TPS). She is one of the nation’s foremost experts of TPS, a system of pulling together all elements needed for customer-focused operations: skilled people, effective machines, trusted materials, repeatable methods, and supportive systems. As a key leader within Toyota’s North American TPS centers, Nichols led teams who analyzed and solved the toughest operational problems within Toyota, its supply base, and even companies outside the automotive sector who were also keen to improve through TPS methods. Nichols and her teams, gained their skills working with Toyota operations explorers who supported Taiichi Ohno’s experiments in the early days of his efforts to achieve unheard of levels of productivity improvement. As results were proven, they were bundled into what we now call TPS. Nichols applied these concepts rigorously while serving as a production manager in the Power Train operation of Toyota’s North American flagship plant in Georgetown, Kentucky. Just prior to launching her own consultancy, Lesa spent four years guiding clients of the Greater Boston Manufacturing Partnership (GBMP) to successful enterprise level improvements. Beyond performance measurements, each engagement released previously untapped human potential for solving problems and finding innovative solutions. Lesa helps companies and organizations understand TPS in both principle and practice and can apply these techniques to improve company performance within any discipline and industry.
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