Karen MartinAuthor, Coach, The Karen Martin Group
Karen Martin is a coach/consultant, author, and speaker in business performance improvement and Lean transformation. She's the author of Shingo prize-winning The Outstanding Organization, and co-author of Value Stream Mapping (December 2013), Metrics-Based Process Mapping, and The Kaizen Event Planner. She's also an instructor for the University of California, San Diego's Lean Enterprise program, and an industry advisor for the University of San Diego's Industrial and Systems Engineering program. Contact Karen for information on the services she and her team offer or learn more at ksmartin.com.