Garrett is an independent consultant with extensive experience helping government and non-profit organizations undertake transformations and strategic initiatives to achieve improved performance and organizational effectiveness. He was previously an Associate Principal at McKinsey & Company, where he served as a leader in McKinsey’s Public Sector and Organization practices. He led McKinsey’s research on achieving major change in government and served as faculty in developing and delivering numerous programs to build change leadership capability in government leaders.
Garrett has served more than half of Federal government departments—as well as large state and local government institutions—with missions spanning housing, education, public finance, law enforcement and homeland security, science and technology, revenue management, diplomacy and defense, and shared services. He graduated Phi Beta Kappa with a B.A. in Economics from Trinity University and subsequently earned an M.B.A. from the Kellogg School of Management at Northwestern University.
Recently, Garrett has been exploring how lean management links with organizational effectiveness, innovation and change management practices. He believes lean principles can help build a government that delivers more effectively and creatively for customers by drawing on the full energy and capability of government staff.