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Gavin Martin

Gavin Martin

Vice President, Professional Scientific and Technical Services

Gavin Martin has over 25 years of experience driving excellence in large federal IT programs. He is a recognized industry expert for delivering measurable results by maximizing efficiency through the improvement of processes, organizational change initiatives, innovative IT investment strategies, and proactive portfolio management. Gavin has adapted commercial-sector best practices to the unique challenges of the federal agency setting and integrated techniques to maximize productivity and manage risk, while building a culture of transparency and collaboration with client teams.

Previously, Gavin served as Vice President of IT services provider NCI, Inc. and Technical Delivery Manager for the Appian Corporation. He started his career as a database developer and supported such clients as the Marine Corps, U.S. Air Force, and the U.S. Postal Service. Today he runs a private consulting practice, Professional Scientific and Technical Services (PSTS), out of the Washington, DC metro area. He holds a BA in Decision Sciences from Miami University.

Articles by Gavin Martin
Advice from the Gemba: Getting More Suggestions without Incentivizing Employees
Improving the work is difficult, if not impossible, without suggestions from those who actually do the work. But in many companies, getting the workers to submit suggestions is a constant struggle. What could be the root cause(s) of this problem? Two lean practitioners weigh in with their thoughts. More »
3 Common Problems in Government that A3 Thinking Can Help Solve
I’m always surprised at how little the public sector uses A3 thinking to tackle their toughest challenges. It’s the same thing every time – the government often tries to solve symptoms, rather than analyzing root causes and establishing fixes for them. More »
Advice from the Gemba: When Someone Says "That's Not My Job"
Have you ever had someone tell you, "That's not my job," while implementing new standardized work? If so, you're not alone - and even if you haven't, it's important to know how to respond professionally and tactfully. Three lean professionals weigh in with their thoughts. More »
Why Value-Stream Mapping is So Difficult in the Public Sector
Identifying value in an organization isn't the easiest task to accomplish. If you happen to work in the public sector, that fact goes double. Public-sector consultant Gavin Martin has seen his clients struggle to identify value many times - sometimes to the point that their frustration puts their lean transformation at risk of stalling. More »
Using A3 Thinking to Solve Recruiting Problems: An interview with Gavin Martin
It's a shame that A3s are often thought of as being meant to solve manufacturing problems. The reality is they can be used to explore and resolve challenges in any industry or field, including recruiting, as Gavin Martin has seen. Here's his story of using A3 thinking to solve a costly recruitment problem at his organization. More »