Agus TenaShop and CI manager, 365 Café
Agus Tena, is a shop manager and continuous improvement manager at 365café, a chain of 78 small cafés and bakeries with one production center.
Trained in electrical engineering, he changed responsibilities to focus on the mechanics of the family business. The experience of working in each area of the company during a lean transformation, helped him to understand the importance of treating people well.
Tena holds has a master's in lean management and a management development degree from IESE Business School.