Rick is the co-author of two LEI workbooks: Creating Continuous Flow: an action guide for managers, engineers and production associates, which received a Shingo Research Award in 2003 and Making Materials Flow: a lean material-handling guide for operations, production-control, and engineering professionals, which received a 2005 Shingo Research Award. Rick learned the realities of manufacturing during 15 years at GM, beginning as an operator and working his way up to first line manager. He received his lean education at Toyota’s Georgetown, KY, plant, where he was a member of the startup team and an assembly manager. Rick continued his lean training at the Tsutsumi Assembly Plant in Toyota City, Japan. He pioneered the “reverse flow” process to achieve dramatic increases in operator efficiency. He also has extensive experience developing layouts that facilitate one-piece flow, operator flexibility, first-time-through quality, optimum uptime, and reduced capital investment. He currently aids companies implementing lean through Harris Lean Systems.