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Jacob Stoller

Jacob Stoller

Principal, Conversation Builders

Jacob Stoller is an author, speaker, consultant, and ghostwriter specializing in strategic management and communication. He is the author of The Lean CEO, winner of the Shingo Publication Award, a comprehensive analysis of the senior management challenges in lean adoption based on in-depth interviews with 28 lean-practicing CEOs.

A frequent commentator in the business press, Jacob has delivered a variety of keynote speeches and learning events in the US, Canada, and Europe, and authored reports, training materials, and other corporate documents for clients such as Kaizen Institute, Microsoft, Dell Computer, Staples, Pitney Bowes, International Data Corporation (IDC), CMA Canada, and the Conference Board of Canada. Read his management articles at www.jacobstoller.com.

Articles by Jacob Stoller
Getting Home: Jacob and Claude Stoller Appreciate the Lean Lessons of this New Book
"Getting Home is a terrific book that puts lean to work on a problem that’s really significant. Let’s hope it’s an inspiration for architects and non-architects who want to make a difference," says Jacob Stoller, in a conversation with his father Claude, an architect and teacher with a passion for applying lean to this work. More »
Will Artificial Intelligence Replace Shop Floor Thinking?
How does lean thinking help understand whether AI could replace shop floor thinking? Jacob Stoller argues that whether or not one attributes this to an Eastern outlook, much of the wisdom passed on from lean’s original pioneers highlights the importance of direct experience, and the view that workplace situations cannot be understood with purely rational thought. More »
Out of Fertile "Pre-Lean" Soil Bloom Lean Leaders
A new generation of leaders varies in individual styles but shares common beliefs that create a foundation for successful lean transformations, collectively identified here as “pre-lean thinking.  ” More »
Fixing Lean’s “Sales” Problem
When companies begin lean transformations, IT systems too often are viewed as obstacles. So, some lean thinkers may view Jacob Stoller, author of The Lean CEO, as having a checkered past. He used to sell IT systems. But the experience of selling to CEOs gave him a valuable skill that lean practitioners can borrow: how to sell to senior management. Here, perhaps as a way of making amends for his past life, he shares practical tips for selling lean. More »
Organization Follows a Lean-like Vision for Eradicating Poverty
Meet the anti-poverty movement's Taiichi Ohno. More »