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Jacob Stoller is an author, speaker, consultant, and ghostwriter specializing in strategic management and communication. He is the author of The Lean CEO, winner of the Shingo Publication Award, a comprehensive analysis of the senior management challenges in lean adoption based on in-depth interviews with 28 lean-practicing CEOs.
A frequent commentator in the business press, Jacob has delivered a variety of keynote speeches and learning events in the US, Canada, and Europe, and authored reports, training materials, and other corporate documents for clients such as Kaizen Institute, Microsoft, Dell Computer, Staples, Pitney Bowes, International Data Corporation (IDC), CMA Canada, and the Conference Board of Canada. Read his management articles at www.jacobstoller.com.
Articles by Jacob Stoller
Will Artificial Intelligence Replace Shop Floor Thinking?
How does lean thinking help understand whether AI could replace shop floor thinking? Jacob Stoller argues that whether or not one attributes this to an Eastern outlook, much of the wisdom passed on from lean’s original pioneers highlights the importance of direct experience, and the view that workplace situations cannot be understood with purely rational thought. More »
Fixing Lean’s “Sales” Problem
When companies begin lean transformations, IT systems too often are viewed as obstacles. So, some lean thinkers may view Jacob Stoller, author of The Lean CEO, as having a checkered past. He used to sell IT systems. But the experience of selling to CEOs gave him a valuable skill that lean practitioners can borrow: how to sell to senior management. Here, perhaps as a way of making amends for his past life, he shares practical tips for selling lean. More »