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Kimberly Eng

Kimberly Eng

Chief Operating Officer, Lynn Community Health Center

Kimberly Eng is the Chief Operating Officer at Lynn Community Health Center, a non-profit community health center recognized as a leader in developing new initiatives that result in high-impact, low cost healthcare.

Kimberly is a trained industrial engineer and has worked in a number of industries including healthcare, manufacturing and construction design.  She participated as an early pioneer of lean in healthcare for a large complex healthcare organization, Beth Israel Deaconess Medical Center, a major teaching affiliate of Harvard Medical School.

Over the last ten years, Kimberly has led numerous continuous improvement initiatives in order to improve patient access, quality, and cost.  As part of the spread of lean philosophy, Kimberly has co-facilitated the development and delivery of lean training for senior leaders and provided coaching support and technical expertise post-training in the U.S., Australia, and Egypt.

Workshops Taught by Kimberly Eng
Visualize the Thinking at the Obeya -- from Daily Struggle of Management to Charting the Way Forward (at the 2020 Lean Summit) Do you strive to become an exceptional thinking organization? This session will move you closer to that goal as you experience the real-life struggle of a CEO and his team to get an intimate view of how their thinking evolved.   You’ll explore how to use visual management and ultimately an obeya room to reflect and support the work of management so the urgency of today doesn’t get in the way of achieving organizational priorities.   Anchored in self-learning and practice, the CEO created a daily thinking practice that informed the beginnings of a management obeya. The CEO thought about the work of management objectively through both a process and outcome lens.    You’ll understand that as thinking evolves, so does the obeya and learn how to use an obeya to More »