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Managing High Mix/Low Volume Organizations (1 Day Class)


Maximum Benefit received when combined with Improving Operations in High Mix/Low Volume Organizations Workshopbecause of a strong correlation between the process improvement activities and the development of management systems required to support a new process.


Business processes in the high mix/low volume or made-to-order type businesses are more complicated because of the increased variation of products/services, which is why most of the lean principles require some adaptation when applied to this type of environment. In the Improving Operations in High-Mix, Low-Volume Organizations workshop we demonstrate how to adapt key lean manufacturing & planning tools in order to increase profitability and create capacity in high product mix environments setting the basis for growth. The Managing High Mix/Low Volume Organizations workshop focuses on the changing role and responsibilities of managers as the organization transitions to lean.

We will look at how to better manage indirect & administrative processes along with creating capacity in these areas by streamlining the increased flow of information common in these organizations.  You will be provided with practical direction as to how small & medium sized companies offering a wide range of products & services have actually survived in the “new economy” due to the adaptation of management roles and behaviors to the demands of the high mix/low volume businesses undergoing a lean transformation.

Simulations, videos and practical exercises will enhance your learning experience. Demonstrating how simplified lean accounting has been applied to profitably grow high variation business will also send you away with improvement ideas that have not likely been explored. Quality methodologies will not be a focus as more traditional methods can be applied, but adapted tools for cost & delivery will be the explored in detail. Examples used in the workshop will range from job shops to repair/re-manufacture facilities. 

Management approaches and techniques introduced in this workshop will help you reduce the time you currently spend fire-fighting and focus on indirect/administrative process improvements to achieve lead-time reductions, increase process capacities and enhance customer satisfaction. Upon completion you will be energized with ideas on how to apply lean management tools which have been modified for high mix environments.

Course Outline:

Through examples, simulations, videos and discussion, this workshop will address:

  • History of management and its influence on lean leadership
  • How manager’s spend their time in high variation companies - Standard work for managers
  • Toyota’s OSKKK methodology to learn & improve processes
  • Profit margin validation for growth (in small & medium-sized companies)
  • Strategy Deployment's application to a successful lean jounrney
  • Process for increasing versatility
  • Capture indirect employees time & making process improvements

The workshop is based on an indirect process simulation to enhance the learning experience of the attendees. 

Who Should Attend?

Participants receiving the most benefit are those working and managing in an environment with a high mix of products/services & job shops, especially those companies that have already begun their lean transformation:

  • Leaders from all levels
  • Operations managers, technical managers and change agents 

This workshop is based on Greg Lane's new book "Mr. Lean Buys & Transforms a Manufacturing Company". Please click here to purchase this book on Amazon.com 



Suggested Reading for this Workshop:
Locations and Dates for Managing High Mix/Low Volume Organizations

No offerings of this workshop are scheduled at this time. Please check back again soon.

Price: $800.00 ($700.00 if the participant is taking 2 or more workshops at one location)
Price includes all participant materials, breakfast, lunch and snacks each day

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Cancelation Policy
Our workshops are designed to cater to a limited number of participants.  If you must cancel a workshop registration, you will be given a full refund up to four weeks before the workshop.  A cancelation occuring within four weeks of the workshop will be subjected to a $350 cancelation fee.  If cancellation is required to comply with coronavirus guidelines from federal, state, or local authorities, no cancellation fee will apply.  LEI will not be held personally responsible for any incidental cost incurred (hotel, airfare, change fee, etc).  To cancel a workshop registration, please call LEI at (617) 871-2900.