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One Day Factory Visit to Herman Miller (1 Day Class)


Herman Miller began its lean journey in 1995 and is one of three “showcase” companies that Toyota uses to show living examples of TPS outside of Toyota. Visitors will experience the story of Herman Miller’s Lean journey that eventually grew into the Herman Miller Performance System (HMPS) and see live applications in the workplace at all three Herman Miller’s plants in Spring Lake, Holland and Zeeland.

Visitors will get real life exposure to Lean and get critical insight into application and benefits of Lean system. Visitors will witness the successful Lean journey of Herman Miller from first steps to the fully-functioning Herman Miller Performance System.

We expect that Herman Miller’s Lean story will inspire your organization and leadership to introduce or continue a Lean Transformation.

Part 1: GreenHouse Seating Plant in Holland, MI

8:00am - 10:30am
GreenHouse Seating Plant in Holland, MI

10:30am - 11:30am
Q&A Session with leadership of Greenhouse Plant

11:30am - 12:30pm
Trip from Holland, MI to Zeeland, MI and lunch


The tour will begin at the GreenHouse Seating Plant in Holland, which is a build-to-order plant that assembles 17 different families of seating products. Participants will experience live examples of paced, flexible assembly lines that are building chairs to customer order, a very visual management system and highly developed shop-floor logistics. To accomplish this, there are tight connections with the supply base and highly developed internal logistics to supply the right parts at the right time to the assembly lines. The Lean management system is very visible and effective in this area.

Part 2: Mainsite Plant Tour in Zeeland, MI

12:30pm - 2:30pm
Mainsite Plant in
Zeeland, MI

2:30pm - 3:00pm
Q&A time with leadership

The second portion of the tour is at Mainsite Plant in Zeeland where participants will see Lean applied to an engineering process and several customer support processes. This includes the application of visuals, metrics and management structure. The Lean concepts are the same as the GreenHouse, but the tools are different.


Part 3: Reflection Session

3:00pm - 4:00pm


Reflection Session on Lean Transformation Framework



This tour is suitable for all levels of leadership that have a desire to learn and practice Lean.

According to our experience, organizations will benefit most if they have:

  • already started their Lean transformation,
  • leadership that demonstrates active support and commitment to the Lean Transformation
  • clear business and learning needs

This tour is useful for organizations from various industries and sectors, as the Lean concepts covered are universal.





Locations and Dates for One Day Factory Visit to Herman Miller

No offerings of this workshop are scheduled at this time. Please check back again soon.

Price: $1,250.00
Price includes all participant materials, breakfast, lunch and snacks each day

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Cancelation Policy
Our workshops are designed to cater to a limited number of participants.  If you must cancel a workshop registration, you will be given a full refund up to four weeks before the workshop.  A cancelation occuring within four weeks of the workshop will be subjected to a $350 cancelation fee, with the exception of the Herman Miller tours which with incur a cancelation fee of 50% of total paid.  LEI will not be held personally responsible for any incidental cost incurred (hotel, airfare, change fee, etc).  To cancel a workshop or tour registration, please call LEI at (617) 871-2900.