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Michael Ballé's Gemba Coach Column

Michael Ballé, PhD, is a business writer and executive coach, who has studied and guided lean transformations for 25 years. He is Associate Researcher at Télécom ParisTech's Projet Lean Enterprise and the co-founder of the French Lean Institute.
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  • How Using Kanban Builds Trust
    Kanban functions as a trust machine because everyone using it must understand what they have to do and why, says Michael Balle: "Our purpose here is to share our ideas on what we believe is important in lean thinking."
  • The Sanity of Just-in-Time
    Path dependence is the worst enemy of smart resolution, argue the authors, who suggest greater "frame control" with enabling tools such as just-in-time to respect people on the frontline and respect the facts they share about what is happening to them. "Mastering the path as opposed to being led by it, means looking up frequently to reevaluate both destination and way as new information comes to light."
  • 5S, Hygiene, and Healthy Habits
    5S-like practice can uncover hidden beliefs and misconceptions, and pave the way to adopting new hygiene practices – as opposed to arbitrary imposition, argues Michael Balle, adding: In this community, we, of all people, have been trained to do so. Now is the time to start acting on it.

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