Home > Improvement Kata & Coaching Kata> WHO IS THE LEAN STAFF'S CUSTOMER?


If you want to succeed, figure out how you can improve your customer's life.
By Mike Rother | July 2013
by John Plix | January 2019

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Thankfully. John Plix


by Jason Schulist | July 2013

It is great to see the work being translated for the audience.  Managers need to be enlisted in this change and talking their language is key to acceptance.  Good Work!

by Mike Rother | July 2013
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