Coaching
TOP 10 TOYOTA KATA LESSONS
By Michael Lombard
March 16, 2014
Here are ten terrifically-useful lessons from the ongoing effort to embed Toyota Kata into the culture at Texas Health Presbyterian Hospital in Plano.
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About Michael Lombard
Michael Lombard is an experienced leader in healthcare performance improvement, currently serving as Director of Operational Excellence at an acute care hospital in the Dallas-Ft. Worth region. His mission is to continuously grow his understanding of kaizen in healthcare settings and to help healthcare systems deliver ever-increasing value to customers. His record of successful improvement initiatives ranges from the redesign of highly clinical processes to the establishment of comprehensive, hospital-wide Lean strategies. Michael is continually learning the Toyota Kata approach; sharing his lessons learned and supporting others on their Lean-learning journeys.
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