Writing The New Playbook For U.S. Health Care: Lessons From Wisconsin"
Toussaint writes about the improvements that ThedaCare has made using an improvement methodology based on "lean" and the Toyota Production System.
The article describes improvements and results in areas such as:
- Heart attack care
- Newborn delivery
- Primary care ("collaborative care")
Toussaint shares results from ThedaCare's work and makes recommendations about how public policy and encourage this type of innovation rather than punishing quality and cost improvement from a financial standpoint.
Note: This article requires a paid subscription to Health Affairs magazine
Key Concepts of Lean in Healthcare
This two-day workshop, incorporating examples from many healthcare settings, is designed to gain a better understanding of the components and underlying philosophy of lean, and how the elements and philosophy work together to create a lean healthcare organization.Special emphasis is placed on balancing Toyota’s equally-important core principles of continuous improvement and “respect for people.” Practical steps will be presented for starting with lean immediately upon returning to your healthcare organization, as well as a way of thinking through a longer-term lean strategy for your organization.