Writing The New Playbook For U.S. Health Care: Lessons From Wisconsin"
Toussaint writes about the improvements that ThedaCare has made using an improvement methodology based on "lean" and the Toyota Production System.
The article describes improvements and results in areas such as:
- Heart attack care
- Newborn delivery
- Primary care ("collaborative care")
Toussaint shares results from ThedaCare's work and makes recommendations about how public policy and encourage this type of innovation rather than punishing quality and cost improvement from a financial standpoint.
Note: This article requires a paid subscription to Health Affairs magazine