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Writing The New Playbook For U.S. Health Care: Lessons From Wisconsin"

Published in the September/October 2009 edition of the journal "Health Affairs," Dr. John Toussaint, CEO emeritus of ThedaCare and CEO of the ThedaCare Center for Healthcare Value, writes about how "the U.S. government needs to reform the insurance payment system so that it rewards good medicine instead of waste."

Toussaint writes about the improvements that ThedaCare has made using an improvement methodology based on "lean" and the Toyota Production System.

The article describes improvements and results in areas such as:

  • Heart attack care
  • Newborn delivery
  • Primary care ("collaborative care")

Toussaint shares results from ThedaCare's work and makes recommendations about how public policy and encourage this type of innovation rather than punishing quality and cost improvement from a financial standpoint.


Note: This article requires a paid subscription to Health Affairs magazine

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