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Mistake-proofing healthcare: Why stopping processes may be a good start

Grout, John; Toussaint, John
2/24/2010

Professor John Grout and John Toussaint, M.D., combine their lean experience to write a peer-reviewed journal article from Indiana University's "Business Horizons".

Grout teaches an LEI workshop called Mistake-Proofing Healthcare: Designing Processes to Reduce Medical Errors. Toussaint is CEO of the ThedaCare Center for Healthcare Value, a partner in the Healthcare Value Leaders.

The link below is a PDF file of the article.