When to apply IT to lean improvements
Are Lean and IT friends or foes? Is that really the right question? Instead, ask when should we introduce technology. In the following graphic, which is related to the use of kanban with suppliers, each phase of the learning/implementation used technology differently. Technology was applied only where it could aid in quality or waste reduction. At the end, technology helped with data analysis. (Source: Jean Cunningham, Jean Cunningham Consulting.)
Read a Q&A with Jean about how lean thinking affects your information technology needs.