If It’s Good Enough for Cars... How Lean Manufacturing Principles Can Help Heal What Ails Us in the Healthcare Business
Healthcare providers could dramatically reduce harm to patients and control skyrocketing costs by adopting two lean management concepts:
1. Understand what adds value to the customer.
2. Take a product line approach to managing and delivering patient care
In a “Change This Manifesto,” Judy Worth and Tom Shuker, two of the co-authors of Perfecting Patient Journeys explain how these concepts would work in healthcare.
It's Not All About the Data on Value-Stream Maps: An Interview with Judy Worth
Data is a critical component of value-stream mapping. But it's not the only component you should be concerned about. All too often we find mappers getting caught up in their efforts to gather data, which can lead to overload and inaccurate mapping. LEI faculty member Judy Worth has seen this many times - here are her perspectives on the root causes and possible countermeasures.
10 Tips for Getting the Most Value from Value Stream Mapping
Most people see only a small amount of what is to be gained from value stream mapping. "Such an exercise can be a powerful organizational development tool," says Judy Worth, "as well as one for improving value stream performance on quality, efficiency, and safety." Before you embark, keep these 10 key things in mind.
Value Stream Maps and Battle Plans - Are They Worth Nothing?
“I’m reluctant to say maps are nothing, but there’s a difference between maps and mapping," Judy Worth says, paraphrasing Eisenhower’s insight that battle plans meant nothing, but PLANNING for battle was indispensable. “An awful lot of lot of the benefit that comes out of value-stream maps comes from the process of mapping with other people."