Lean Office & Service Simplified Book Club Questions
Demystifying the application of lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of lean as they apply to office and service environments. It begins with value stream management, followed by chapters on standard work, flow, level pull, and visual management.
LEI makes it easy to learn together, download our free book club questions below.
Practicing Lean Fundamentals in an Office Environment
Description: This two-day workshop has been designed for individuals and teams who work in office and service environments that want to gain a better understanding of the philosophy, thinking and acting within a Lean Enterprise and how it might benefit their customers, organizations, and staffs. It will demonstrate the overall approach for implementing a lean transformation including both work and management processes in your organization.