> Knowledge Center> Transcript for the WLEI Podcast: On the Job with Ron Kelner, President and COO of the Deublin Company
Transcript for the WLEI Podcast: On the Job with Ron Kelner, President and COO of the Deublin Company
Being 'Right' is Not Enough
All of us have problem-solving experiences to reflect on and learn from. And what better time to draw out that learning than now, when we as a society are tackling massive problems like the coronavirus pandemic and racism. In my case, I keep thinking about one experience when I failed.
Searching for a Path Toward Healing
Dr. Kiame Mahaniah, the CEO of Lynn Community Health Center, shares the message he wrote to his staff about finding a path toward healing after the recent spate of racial violence and resulting civil unrest.
Solutions from Afar
A leader's job isn't to provide solutions to problems; it's to teach and coach their staff to solve problems themselves--at the gemba.