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Donald Berwick: Curing the Healthcare System

Scanlon, Jessie
11/17/2008
The Institute for Healthcare Improvement (IHI) is a not for profit organization that is a leading figure in healthcare process improvement and innovation. This article and accompanying video interview of the founder, Dr. Donald Berwick, provide a thorough background of how the IHI has applied lean concepts to help improve the quality and effectiveness of patient care while simultaneously reducing costs and improving capacity. The well of opportunity is vast given that, according to the Centers for Disease Control and Prevention, an estimated 100,000 patients die every year in the US due to issues including hospital-acquired infections, complications and wrong-site procedures. (Published by Business Week online Nov. 17, 2008.)
Lean Solutions
James P. Womack and Daniel T. Jones