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knowledge management on the Lean Post
Lean Roundup: Pull
A pull system links all production activity to actual customer demand--and creates what one lean thinker calls "an architecture for kaizen." Read more about this key lean principle.… More »
Bringing Lean to Your Sales Team
LEI faculty member Brent Wahba discusses the importance of bringing lean into your sales department as well as where to start.… More »
How the A3 Came to Be Toyota’s Go-To Management Process for Knowledge Work (intro by John Shook)
A3 thinking is synonymous with Toyota. Yet many often wonder how exactly this happened. Even if we know A3 thinking was created at Toyota, how did it become so firmly entrenched in the organization’s culture? Retired Toyota leader Mr. Isao Yoshino spearheaded a special program that made A3s Toyota’s foremost means of problem-solving. Read more.… More »
Why Value-Stream Mapping is So Difficult in the Public Sector
Identifying value in an organization isn't the easiest task to accomplish. If you happen to work in the public sector, that fact goes double. Public-sector consultant Gavin Martin has seen his clients struggle to identify value many times - sometimes to the point that their frustration puts their lean transformation at risk of stalling.… More »
What Too Many Value Stream Maps Completely Miss
Believe it or not, up to half of all the value-stream maps that cross Drew Locher's desk are missing something extremely important. In his first piece for The Lean Post, Drew reflects on what that "missing link" is and a technique to help you include it on your next VSM.… More »
Why and How to Engage Finance in a Lean Transformation. An Interview with Jean Cunningham
There's often a disconnect between an organization's lean and finance departments, especially when a lean transformation is underway. In her newest piece for the Lean Post, Jean Cunningham explains the root causes, potential dangers, and solutions to this all-too-common problem.… More »
Let's Stop Being Hypocrites: Work is Work
"We often talk about knowledge workers as though they need to be treated differently from shop floor workers," writes Dan Markovitz, "...but the truth is that they’re still production workers. And that means that we can approach their work, and solve their problems, in the same way that we approach the work and the problems on the shop floor." Read more.… More »
Turn on the Spigot: Create Flow in R&D
"Flow in R&D is as critical as in manufacturing," writes Terry Barnhart. "It is a little more difficult to see, which is why your company, if you create R&D flow, will begin to put on the market more innovative products and processes than your competitors."… More »
Lean Thinking and Information Flow
"Most of my career has been spent on making the production floor more efficient, i.e. the delivery of a product," writes Mary Morgan. "I remember how relieved I felt when I could finally spend time learning and teaching methodologies to improve the delivery of information."… More »
Too Much Information Can Destroy Effective Management
"A lean organization minimizes the amount of unnecessary 'junk' information and increases the amount of 'gold' (value-producing) information that is necessary for knowledge creation," writes Boaz Tamir.… More »
knowledge management on Lean.org
C.J. Buck, CEO of Buck Knives
When sales of a key product cratered, Buck Knives CEO C.J. Buck realized that he had to cut costs by 30% to stay in business. He moved the company from California to Idaho and lauched a lean transform… More »
Leadership Q&A: Dr. Jack Billi, associate dean and associate vice president for medical affairs
From the LEI senior executive series on lean leadership: Jack Billi, M.D., associate dean for clinical affairs, University of Michigan Medical School, professor of Internal Medicine and Medical Educa… More »
The Beginner’s Guide To Lean
Dan Jones, chairman of the Lean Enterprise Academy and coauthor of Lean Thinking, explains that the challenge of lean is to advance beyond eliminating waste in broken processes to creating brilliant p… More »
Lean Beyond Production
Read how Lean Thinkers, using the same lean tools that worked in production, now are making improvements and benefits off the plant floor, in environments as diverse as an insurance company, academia,… More »
What is the Theory of Constraints, and How Does it Compare to Lean Thinking?
Read about and discuss this topic.… More »
Where Lean Leadership Begins
As with all lean practice, leadership begins with grasping the current state. For lean leaders that means understanding the external business environment, the organization's internal environment, and … More »
Nun and the Bureaucrat (Book & DVD), The
The remarkable story of how healthcare professionals found a powerful but unlikely cure for what ails hospitals and healthcare is clearly and invitingly told in The Nun and the Bureaucrat/Good News…Ho… More »
Lead with Respect: Practicing Respect for People to Enable Engagement, Teamwork & Accountability
Building a great organization requires effective leadership. It turns out that leadership skills can be learned. A key element that is often misunderstood is what it means to lead with respect. This l… More »
Kaizen: the Culture of Continuous Improvement
This workshop is an introduction to the Kaizen Teian or Kaizen methodology which promotes the sustainable continuous improvement as a daily way of life for every member within the organization. The cl… More »
LEI Workbook Set
A complete set of the LEI workbooks.… More »
Mapping to See: Value-Stream Improvement Workshop
Mapping to See: Value-Stream Improvement for the Office and Services is a complete training solution created by some of the most seasoned veterans working in lean today. The value stream improvement p… More »
Breaking Through to Flow
This is a pathway that helps people make a fundamental change in their thinking and working that is at the heart of lean - moving from batch to flow logic. The Sieve helps to identify the right value … More »