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knowledge management on the Lean Post
Don't Retire Your Knowledge--Reuse It
Companies can tackle the problem of the surge of retiring baby boomers by adopting the lean principle of knowledge reuse, says recently retired lean thinker Norbert Majerus. He identifies common barriers to share and leverage this invaluable resource.… More »
Double Loop Learning at Kongsberg Maritime
Kongsberg Maritime, a wholly owned subsidiary of the Norwegian-based Kongsberg Group, tapped into a Kyoryokukai, or network for supplier innovation, to create a space for single--and double--loop learning for its members.… More »
Use Lean Development Principles to Avoid "Traveling Hopefully" Down the Wrong Path
Lean development is less about creating highly detailed plans based on things you can’t possibly know in the beginning of a development program (like conventional development attempts to do), and more about developing a deeper and shared understanding of the work to be done and increasing fidelity as you close knowledge gaps over time.… More »
Are You Learning to Learn Faster? A Conversation with Steve Spear
Learning to close the gap in our learning cycle is critical to keeping our promises and achieving our goals, argues Steve Spear in the recent WLEI podcast. Read more here and listen to the full conversation.… More »
Lean Roundup: Pull
A pull system links all production activity to actual customer demand--and creates what one lean thinker calls "an architecture for kaizen." Read more about this key lean principle.… More »
Bringing Lean to Your Sales Team
LEI faculty member Brent Wahba discusses the importance of bringing lean into your sales department as well as where to start.… More »
How the A3 Came to Be Toyota’s Go-To Management Process for Knowledge Work (intro by John Shook)
A3 thinking is synonymous with Toyota. Yet many often wonder how exactly this happened. Even if we know A3 thinking was created at Toyota, how did it become so firmly entrenched in the organization’s culture? Retired Toyota leader Mr. Isao Yoshino spearheaded a special program that made A3s Toyota’s foremost means of problem-solving. Read more.… More »
Why Value-Stream Mapping is So Difficult in the Public Sector
Identifying value in an organization isn't the easiest task to accomplish. If you happen to work in the public sector, that fact goes double. Public-sector consultant Gavin Martin has seen his clients struggle to identify value many times - sometimes to the point that their frustration puts their lean transformation at risk of stalling.… More »
What Too Many Value Stream Maps Completely Miss
Believe it or not, up to half of all the value-stream maps that cross Drew Locher's desk are missing something extremely important. In his first piece for The Lean Post, Drew reflects on what that "missing link" is and a technique to help you include it on your next VSM.… More »
Why and How to Engage Finance in a Lean Transformation. An Interview with Jean Cunningham
There's often a disconnect between an organization's lean and finance departments, especially when a lean transformation is underway. In her newest piece for the Lean Post, Jean Cunningham explains the root causes, potential dangers, and solutions to this all-too-common problem.… More »
Let's Stop Being Hypocrites: Work is Work
"We often talk about knowledge workers as though they need to be treated differently from shop floor workers," writes Dan Markovitz, "...but the truth is that they’re still production workers. And that means that we can approach their work, and solve their problems, in the same way that we approach the work and the problems on the shop floor." Read more.… More »
Turn on the Spigot: Create Flow in R&D
"Flow in R&D is as critical as in manufacturing," writes Terry Barnhart. "It is a little more difficult to see, which is why your company, if you create R&D flow, will begin to put on the market more innovative products and processes than your competitors."… More »
Lean Thinking and Information Flow
"Most of my career has been spent on making the production floor more efficient, i.e. the delivery of a product," writes Mary Morgan. "I remember how relieved I felt when I could finally spend time learning and teaching methodologies to improve the delivery of information."… More »
Too Much Information Can Destroy Effective Management
"A lean organization minimizes the amount of unnecessary 'junk' information and increases the amount of 'gold' (value-producing) information that is necessary for knowledge creation," writes Boaz Tamir.… More »
knowledge management on Lean.org
Fisher Offers Nation’s First Master’s Degree in Lean Management
The Max M. Fisher College of Business at The Ohio State University announced that it has developed the Master of Business Operational Excellence degree, the first master's degree in lean management in… More »
An Approach to Lean Transformation
Lean transformations occur in few companies because the change process is complex. Without understanding the multifaceted organizational and human factors related to lean transformations, change is di… More »
Role of Management in a Lean Manufacturing Environment
Gary Convis, president, Toyota Motor Manufacturing Kentucky, explains that the critical role of management in a lean company is to motivate and engage large numbers of people to work together toward a… More »
Womack on Lean Management (DVD)
In this two-hour seminar recorded live, lean management thought leader James Womack explains how to manage and lead in a lean management system, the successor to obsolete “modern management” methods.… More »
A Factory of One: Applying Lean Thinking to Improve Your Personal Performance (Online Webcast)
This workshop will help leaders understand how three lean concepts – standard work, flow and visual management - can be applied to the gemba of an individual knowledge worker to make communication mor… More »
Gemba Walks - A Management Process for Leading the Organization
This opening paragraph of the introduction of Jim Womack’s latest book, "Gemba Walks," is the starting point for a gemba-based learning experience designed to help participants better understand their… More »
Managing to Learn: Using the A3 management process
Managing to Learn by Toyota veteran John Shook, reveals the thinking underlying the A3 management process found at the heart of lean management and leadership. Constructed as a dialogue between a mana… More »
The Work of Management
Lancaster tells an inspiring and practical business story in his new book, The Work of Management (2017, Lean Enterprise Institute). It’s a close-up, candid look at Lancaster’s personal transformation… More »
Lean Thinking and Information Flow
"Most of my career has been spent on making the production floor more efficient, i.e. the delivery of a product," writes Mary Morgan. "I remember how relieved I felt when I could finally spend time learning and teaching methodologies to improve the delivery of information."… More »
Too Much Information Can Destroy Effective Management
"A lean organization minimizes the amount of unnecessary 'junk' information and increases the amount of 'gold' (value-producing) information that is necessary for knowledge creation," writes Boaz Tamir.… More »