Lexicon Term

Set-Based Concurrent Engineering

An approach to the design of products and services in which developers consider sets of ideas rather than single ideas. To do this, developers: Use…

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Lexicon Term

Service Level Agreement

A promise between a customer and supplier process to meet certain targets, including timing, as part of a handoff. A commonly used agreement governs the…

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Lexicon Term

Sensei

The Japanese term for “teacher.” Used by lean thinkers to denote a master of lean knowledge as a result of years of experience in transforming…

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Lexicon Term

Safety Stock

Goods held at any point (raw materials, WIP, or finished goods) to prevent downstream customers from being starved by upstream process capability issues. Also called…

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Right-Sized Tools

Process equipment that is highly capable, easy to maintain (and therefore available to produce whenever needed), quick to changeover, easy to move, and designed to…

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Resident Engineer

A component engineer from a supplier who is sent to Toyota to work jointly with its engineers on development projects or to solve problems; sometimes…

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Red Tagging

Labeling unneeded items for removal from a production or office area during a Five S exercise. Red tags are attached to unneeded tools, equipment, and…

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Raw Materials

Goods in a facility that have not yet been processed.

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Quality Function Deployment

A visual decision-making procedure for cross-functional product project teams that develops a common understanding of customer needs (the “voice of the customer”) and a consensus…

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Lexicon Term

Quality Control Circle

A small group of workers and their team leader who collectively identify problems in their work area, analyze them, and provide solutions. In contrast to…

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Lexicon Term

Push Production

Processing large batches of items at a maximum rate, based on forecasted demand, then moving them to the next downstream process or into storage, regardless…

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Lexicon Term

Pull Production

A method of production control in which downstream activities signal their needs to upstream activities. Pull production strives to eliminate overproduction and is one of…

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Lexicon Term

Production Preparation Process

A disciplined method for designing a lean production process for a new product or for fundamentally redesigning the production process for an existing product when…

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Lexicon Term

Production Control

The task of controlling and pacing production so that products flow smoothly and quickly to meet customer requirements. At Toyota, the production control department evolved…

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Lexicon Term

Production Analysis Board

A display—often a large whiteboard—located beside a process to show actual performance compared with planned performance. The board in the illustration shows the performance of…

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Lexicon Term

Product Family Matrix

A chart constructed by lean thinkers to identify appropriate product families. In the illustration below, a firm with seven product lines, as perceived by its…

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Press Release

Lean Accounting Awards from the Lean Enterprise Institute Recognize the Research of Professor and Student

Professor Andrew Bargerstock, PhD, and PhD student Ye Shi won the awards for their work developing case studies illustrating how to “kaizen” or continuously improve…

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Event

Intro to Lean Thinking & Practice

This online course serves as an introduction to the key concepts, philosophies, and tools associated with lean thinking and practice.

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On Demand Online Course