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Follow-up Q&A for Jim Lancaster's Work of Management Webinar
By: Jim Lancaster | September 21, 2017
“The Real Work of Management” webinar drew very engaged attendees who submitted hundreds of questions. We now present some of the most-frequently asked questions (plus Jim Lancaster's answers) today on the Lean Post. More »
When A3s Get Personal
By: Chet Marchwinski | September 20, 2017
Think A3s are just for organizational problems? Think again. Katie Anderson discusses how to adapt A3 thinking to guide our personal development. More »
Ask Art: “Do lean conversions actually go smoothly, like in the books?”
By: Art Byrne | September 19, 2017
Art Byrne receives many inquiries from people wondering whether lean transformations really are as smooth as they seem in books, or if the way is pockmarked with problems. He sets the record straight in this latest installment of "Ask Art.  " More »
Is lean different from creating a culture of problem-solving?
By: Ballé, Michael | September 18, 2017
Columns; eLetters
Dear Gemba Coach,I’m an OD coach interested in lean, and wonder how lean is different from creating a culture of problem solving? More »
The Art of Productive Inquiry
By: Andrew Quibell | September 14, 2017
Last month Andrew Quibell released a sketch outlining a process for effective silent observation. His new sketch shares what to do next -- productive inquiry! Read more. More »
Advice from the Gemba: Making Repetitive Tasks More Exciting
By: Lean Leaper | September 13, 2017
Repetitive tasks can create a drag on workers' morale and motivation as boredom sets in, and a disillusioned workforce will seriously hamper your lean efforts. So how do you keep repetitive tasks from becoming a source of discontent for your people? Three lean practitioners share their thoughts. More »
5S - The Way to Start Your Lean Journey…or Is It?
By: Dale Savage | September 12, 2017
Many people think that a 5S implementation is the perfect way to kickstart a full lean transformation. It can be - IF you do it right. Years ago Dale Savage witnessed a lean disaster at his company that all started with a new 5S program. Find out what happened and how you can keep it from happening to your company. More »
Is a lean team leader a manager?
By: Ballé, Michael | September 11, 2017
Columns; eLetters
Dear Gemba Coach,How is a team leader not a manager? More »
Back-to-School Lean: Lunchbox Kanban
By: Deborah McGee | September 7, 2017
Lean thinking is just as impactful on the home front as it is at work. In honor of back-to-school season, LEI Learning Activities Manager Deb McGee shares her experimentations and learnings from transferring the work to the front line, freeing up time and building capability through lean thinking and practice -- her family's lunchbox kanban! More »
Go See, Ask Why, Show Respect at Herman Miller
By: Joshua Rapoza | September 7, 2017
Articles; Workshops
Herman Miller and LEI have partnered to open this training to the lean community, on a very limited basis. LEI will exclusively offer three different learning experiences: A One Day Learning Tour, a 5-Day Bootcamp, and a 4-Day Management System Experience. More »
Better Design Reviews, Better Products
By: Katrina Appell | September 6, 2017
"Design reviews are a common process in product and process development," writes Katrina Appell. And they're common for good reason. Read more to learn why these processes are so critical to successful product and process development, as well as the impact they've had through a real-life story that Katrina shares. More »
Back to Basics: Jim Womack on Why Managers Need a "Lean State of Mind"
By: James P. Womack | September 5, 2017
In this classic eletter from 2009, Jim Womack explains the crucial importance of a "lean state of mind" if a lean manager is going to be able to achieve sustainable improvements. More »
SBP Has a Helping Hand in Hurricane Harvey
By: Zack Rosenburg | August 31, 2017
Learn how SBP (formerly Saint Bernard Project) is using lean to help victims of Hurricane Harvey and other natural disasters -- plus what you can do to help! More »
Back to Basics: Jim Womack on Why You Should Never Create an A3 Alone
By: James P. Womack | August 30, 2017
In this eletter from 2008, Jim Womack (in honor of the then-recent publication of "Managing to Learn") shares invaluable advice for a problem that too many A3 writers get hung up on. Read more to learn why you should never be a hero and try to write an A3 alone. More »
Back to Basics: John Shook on the Role of Questions in Coaching
By: John Y. Shook | August 29, 2017
In this throwback to the classic John Shook eletter "Coaching and Questions; Questions and Coaching," we learn the impacts of asking coachees the right questions, as opposed to giving them the answers. More »
What lean concepts are most difficult to teach?
By: Ballé, Michael | August 28, 2017
Columns; eLetters
Dear Gemba Coach, In your experience of teaching lean, what do you find most difficult to teach? More »
Why You Should Think of Lean Tools as Frames
By: Michael Ballé | August 24, 2017
Michael Ballé, co-author of the recent book "The Lean Strategy" with Dan Jones, Orry Fiume, and Jacques Chaize; discusses why it's time to think of lean tools as frames for learning. More »
Real Respect Feels Like Knowing You’re Being Heard
By: David Verble | August 23, 2017
"A simple fact of human nature: we listen all the time but we seldom pay real attention to what we are hearing," writes David Verble. And that's a problem in lean, because nothing demonstrates respect more than listening to your people. Inspired by his experiences working with Fujio Cho, David shares some tips for showing respect as a listener. More »
Do You Practice Routine Personal Development?
By: Katie Anderson | August 22, 2017
Once we learn lean we often start seeing it everywhere, even in places we might least expect it. In this instance, Katie Anderson saw a connection to personal A3 thinking -- in a musician talking about how he practices the trumpet. Read more. More »
It's All About the Mindset on Gemba Walks
By: Darren Walsh | August 17, 2017
Darren Walsh believes that there are few things more critical to a successful gemba walk than the right mindset. Do you have the right one when you Go and See? Read more and find out. More »
From the Forums: SHOULD You Sweat the Small Stuff on Gemba Walks?
By: Lean Leaper | August 16, 2017
It's inevitable that as we Go and See, we'll notice many small, barely-noticeable mistakes happening in the work. But how to handle those mistakes? They may be small, but they're still mistakes - and you don't want to be seen as ignoring them. Join the discussion in the comments section! More »
How Obeya Improved Our Product Development Efforts
By: Andy Houk | August 15, 2017
As a followup to John Drogosz's piece on the stages of obeya from last week, Andy Houk, a client of John's at TechnipFMC, discusses how an obeya room that John helped them set up affects their work today. More »
Why Visualize?
By: Michael Ballè | August 14, 2017
Columns; eLetters
Dear Gemba Coach, Why do you insist so much on visualizing information? More »
Yes, Lean is a Strategy!!!
By: Orest (Orry) Fiume | August 10, 2017
Is lean a strategy? Absolutely YES, says lean author and thinker Orry Fiume. Replying to feedback on his new book, Orry says that strategy is about deciding how to win; and lean is about how to win with a focus on both creating more value for your customers and doing so with the best utilization of the resources at hand, i.  e. with the least amount of waste. More »
The Art of Silent Observation
By: Andrew Quibell | August 9, 2017
Silent observation is not as intuitive as it may sound. Andrew Quibell often meets people who think it's as simple as standing and watching the work in silence. But there's much more to it than that - learn more in his new sketch and animation. More »
Ask Art: Is there a balance between lean and full automation?
By: Art Byrne | August 8, 2017
As a followup to his piece last month dealing with another aspect of lean and automation, Art Byrne now explores the oft-misunderstood balance between the two operating methods. More »
Follow-up Webinar Q&A with Jim Lancaster, Lantech CEO and author of the Work of Management
By: Jim Lancaster | August 7, 2017
"The Real Work of Management" webinar drew an engaged audience that wanted to know more about the daily management system that CEO Jim Lancaster installed when lean continuous improvement efforts stopped delivering great results. We received hundreds of questions, many more than we could address during the hour-long live session. We selected questions that represented the major topics you wanted to know more about for a follow-up Q &A with Jim More »
Why do lean management experts differ on how to apply lean principles?
By: Michael Ballè | August 7, 2017
Columns; eLetters
Dear Gemba Coach I’ve worked with several managers who worked at Toyota or Toyota suppliers who were considered experts in the company’s management and production systems. Each seemed to have a different approach to applying lean principles. What’s going on? Why aren’t they all on the same page? More »
Lean Transformation: "Shock and Awe" vs. "Slow and Grow"
By: Art Byrne and Dan Markovitz | August 3, 2017
When leading a lean transformation, is it better to use the "shock and awe" method or the "low and slow" method? It may not even be that simple. Dan Markowitz and Art Byrne discuss. More »
Developing Your Obeya, Stage-by-Stage
By: John Drogosz | August 2, 2017
In his years as a LPPD coach, John Drogosz has seen that "most teams do go through several stages of evolution before obeya becomes an embedded ritual.  " Find out what they are. More »
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