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Why Product Focus is Customer Focus
By: Jim Morgan | July 6, 2020
Columns
How can you know your entire organization is aligned around delivering best in class value to your customer? Your product gives you that focus, says LEI's Jim Morgan. In a piece reminiscent of upcoming VLX classes, he argues that your product is who you are as an enterprise; it’s your identity. More »
The Art of Lean: Must-Knows for Coaching the Corrective-Action Phase of Problem-Solving, Part 1
By: Art Smalley | July 3, 2020
Columns
Art Smalley, president of Art of Lean, Inc.  , shares a problem-solving coaching tip that he developed and likes to use with his clients. Learn how you can adapt the "A.  D.  P. Method" to improve success in the corrective-action phase of your problem-solving approach. More »
Lean Roundup: Hoshin Kanri
By: Tom Ehrenfeld | July 2, 2020
Columns
Hoshin Kanri, described as "a management system that allows the organization to quickly and effectively adjust its priorities while engaging the team," has been the subject of numerous articles and an upcoming online class. Tom Ehrenfeld compiles a roundup of some great articles which share the practice and promise of Hoshin. More »
Why We Believe Tough Times and Opportunity Go Hand in Hand
By: Lean Sensei Women | July 1, 2020
Columns
In this detailed set of suggestions for managing the current challenges posed by Covid-19, Rose Heathcote and the Lean Sensei Women focus on leveraging assets in these cash-strapped times: "How we handle the crisis is a defining moment. How we prepare for life after the crisis is vital.  " More »
Using Lean Thinking to Create an “Emergency Management System”
By: Alice Lee | June 30, 2020
Columns
The Lynn Community Health Center (LCHC) demonstrates how one organization with scarce resources can respond to a problem as daunting as a global pandemic using the same know-how and thinking -- lean thinking -- they have used to solve many problems over the years. More »
“Too much, Too early” and other Common Pitfalls of Lean Product Development
By: Eric Ethington, Chet Marchwinski and Matt Zayko | June 29, 2020
Columns
Veteran product development coaches Eric Ethington and Matt Zayko provide insights about the most common mistakes they see companies make when implementing Lean Product and Process Development (LPPD). More »
Learning to Face Challenges with Agility and Resilience
By: Steven Spear | June 26, 2020
Columns
In this excerpt from his book The High-Velocity Edge, Steven Spear explains how Toyota managed to adapt quickly to a catastrophic fire at one of its suppliers. He emphasizes that the company's internal qualities can benefit all companies seeking to be responsive to today's challenges. More »
Making Pivots Operational
By: Peter Ward | June 25, 2020
Columns
Learn how NewYork-Presbyterian (NYP) hospital (NYP) pivoted to meet crisis-level demands at the epicenter of the Coronavirus pandemic -- thanks to their existing daily management system. More »
Using Lean Thinking to Resume Work Safely during the Covid-19 Pandemic
By: Lean Leaper | June 24, 2020
Columns
As LEI's webinar on "safe, smart steps for restarting production" approaches this week, here's a handful of articles about companies that are tackling the tough challenge of resuming work. More »
Using Lean Thinking to Create an “Emergency Management System”
By: Alice Lee | June 23, 2020
Articles; eLetters
The Lynn Community Health Center (LCHC) demonstrates how one organization with scarce resources can respond to a problem as daunting as a global pandemic using the same know-how and thinking -- lean thinking -- they have used to solve many problems over the years.   More »
What I Learned by Coaching at the Gemba Virtually
By: Mark Reich | June 23, 2020
Columns
Lean Coach Mark Reich shares an example of how lean thinking is itself continually renewed, as leading practitioners use it to solve new problems. More »
Why Managing Emotions at Work Matters
By: Susan David | June 22, 2020
Columns
True effectiveness in the workplace – innovation, change, enhanced customer experience - requires an acknowledgement of how emotions interface with outcomes, says author Susan David. It is when emotions are acknowledged and brought into organizational processes, rather than being sidelined, that the full power of human intellect and possibility is realized. More »
How to Fail At Lean in Four Easy Steps
By: Regis Medina | June 19, 2020
Columns
Nobody wants to fail at lean, to be sure. Author Regis Medina calls our four surefire ways to achieve this goal, and suggests a more productive way of thinking moving forward. More »
How to A3: Resources for Developing Structured Problem-Solving and Leadership Skills
By: Tom Ehrenfeld | June 18, 2020
Columns
As LEI prepares its next course on Managing to Learn, here's a popular article rounding up a wealth of resources about practicing A3 Thinking by Tom Ehrenfeld More »
Spear on Resilience and Agility from The High Velocity Edge
By: Steve Spear | June 18, 2020
Articles
These two chapters from Steve Spear's The High Velocity Edge share key lessons about resilience and agility that would benefit any company seeking to navigate today's complex challenges.    More »
Ask Art: Why Does Setup Time Reduction Matter So Much?
By: Art Byrne | June 17, 2020
Columns
Setup reduction is a necessary step to go from traditional management to lean--or said another way, from batch to flow and from push to pull. According to Art Byrne, reducing this time may sound like some “manufacturing thing” but is in fact one of the most strategic things you can do. More »
Searching for a Path Toward Healing
By: Josh Howell | June 16, 2020
Columns
Dr. Kiame Mahaniah, the CEO of Lynn Community Health Center, shares the message he wrote to his staff about finding a path toward healing after the recent spate of racial violence and resulting civil unrest. More »
How to Conduct a Virtual Kaizen Event: Some Ideas from the #LeanCommunity
By: Lean Leaper | June 15, 2020
Columns
Over 800 lean practitioners have joined and are sharing best practices and ideas on the LEI #LeanCommunity on Slack. More »
Talking Emotional Agility with Susan David
By: Tom Ehrenfeld | June 15, 2020
Articles
A transcript of the conversation between author Susan David and LEI's Tom Ehrenfeld on the topic of Emotional Agility. More »
Now is the Time for Resilience and Adaptability!
By: Sandrine Olivencia | June 12, 2020
Columns
People and organizations can create the conditions for building their own resilience by drawing from TPS, the Thinking People System, says Sandrine Olivencia. But for this to work, leaders still need to put in the necessary energy: the will to examine the facts as they are and to give their teams the space for experimenting and making their contributions. More »
Why a Lean Transformation Requires a New Quoting Process, Part 1
By: Ed Grinde | June 11, 2020
Columns
How to ensure your lean transformation leads to improved profitability. More »
How to Ensure the Safety of Hospital Staff During the Pandemic
By: Lean Leaper | June 10, 2020
Columns
In the seventh and final post of a seven-part series, the Global Lean Healthcare Initiative focuses on keeping staff safe. More »
How Lean Helps During Economic Downturns: Lessons from the Past
By: Lean Leaper | June 9, 2020
Columns
John retells a quick history lesson about the birth of Toyota’s powerful way of working as it emerged from its exigent crisis of the 1950s. More »
Searching for a Path Toward Healing
By: Josh Howell | June 9, 2020
Columns; eLetters
Dr. Kiame Mahaniah, the CEO of Lynn Community Health Center, shares the message he wrote to his staff about finding a path toward healing after the recent spate of racial violence and resulting civil unrest.    More »
Exploring the Technical and Nontechnical Challenges of Being a Chief Engineer, a Candid Conversation with Two CEs (Part 2)
By: Chet Marchwinski | June 8, 2020
Columns
Chief engineers typically have strong technical skills to effectively lead and manage the work of engineers, designers, and other developers. But perhaps their greatest talent needs to be nontechnical, an observation that emerged in this interview with two chief engineers from TechnipFMC, conducted by LEI Communications Director Chet Marchwinski at last year’s Designing the Future Summit. More »
Book Review: Learning to Scale, a "Practical Field Guide" to Lean Growth
By: Catherine Chabiron | June 5, 2020
Columns
In his new book Learning to Scale, author Regis Medina has "successfully translated each concept of the TPS and lean strategy into a clear and practical guidance for today’s digital world," says Catherine Chabiron in her review. More »
How NOT to Jump to Solutions When Facing A Problem
By: Dan Markovitz | June 4, 2020
Columns
Dan Markovitz argues that productive leaders solve problems by leveraging a deep understanding of the facts, buffering them from the temptation to jump to solutions. Before you come up with a solution to a problem, go to the crime scene and see for yourself. Make sure you have the facts, not just the data. More »
How to Ensure Your Hospital's Capacity in a Crisis
By: Lean Leaper | June 3, 2020
Columns
More tips from the Global Lean Healthcare Initiative that show how hospitals can address a surge in the number of patients seeking treatment during a crisis. More »
Pivoting Just-In-Time with Hoshin Kanri at Toyota
By: Mark Reich | June 2, 2020
Columns
Learn about the power of hoshin kanri, a systematic approach to defining a strategy and, more importantly, a management system that engages all people to support that strategy while building horizontal and vertical alignment. More »
Exploring the Technical and Nontechnical Challenges of Being a Chief Engineer, A Candid Conversation with Two CEs (Part 1)
By: Chet Marchwinski | June 1, 2020
Columns
Chief engineers typically have strong technical skills to effectively lead and manage the work of engineers, designers, and other developers. But perhaps their greatest talent needs to be nontechnical, an observation that emerged in this interview with two chief engineers from TechnipFMC, conducted by LEI Communications Director Chet Marchwinski at last year’s Designing the Future Summit. More »
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