The Lean Bakery: A Q&A with 365's Staff
By: Agus Tena and Leo Tena | November 16, 2017
In their first interview with The Lean Post, Leo and Agus Tena, children of the authors of the new LEI book "The Lean Bakery," describe some of the finer point of the transformation of their family's company Cafe365. More »
When should we do an A3 or use a different problem-solving tool?
By: Michael Ballè | November 12, 2017
Dear Gemba Coach,I would really appreciate your perspective on the following: (1) When should we do an A3 for something vs. when would it be appropriate to just use an idea board? (2) What is the difference between a problem and an idea? More »
The Future of Lean Healthcare: A Faster Type of Transformation?
By: Lean Leaper | November 9, 2017
We all know that lean transformations take a long time to occur, and in some senses, they never end. But what if we could change that? What if there was a way to expedite lean transformations for those industries with an urgent need, like healthcare? Here's what the Lean Global Network is doing to explore that. More »
Why don't people learn from experience?
By: Michael Ballè | November 5, 2017
Dear Gemba Coach, On the gemba, we have many problems to manage every day. People don’t seem to learn from their experience. Is there any way to teach the people when they don’t learn from their own experience? More »
Advice from the Gemba: Getting More Suggestions without Incentivizing Employees
By: Gavin Martin and Kelly Moore | November 2, 2017
Improving the work is difficult, if not impossible, without suggestions from those who actually do the work. But in many companies, getting the workers to submit suggestions is a constant struggle. What could be the root cause(s) of this problem? Two lean practitioners weigh in with their thoughts. More »
Ask Art: Can Lean and “Make-the-Month” Co-exist?
By: Art Byrne | October 31, 2017
"Make-the-month" programs are not unusual in manufacturing organizations. But, many people have asked Art Byrne, are such programs compatible with lean? Isn't the intense focus on results counterproductive when matched with the process focus of lean thinking? Art explores. More »
Don't Start with Tools!
By: Mark Rosenthal and Craig Stritar | October 26, 2017
Starting off your lean transformation with one of the various tools at your disposal is certainly tempting. But according to Craig Stritar and Mark Rosenthal, that's a temptation you need to resist. Drawing on examples from Toyota and their own experiences, Stritar and Rosenthal explain their preferred gateway to lean transformation. More »
The "Playbook" of Sustaining Change
By: Lynn Kelley | October 24, 2017
In a world where most lean transformations fail, what can we do to learn from others' mistakes and help our own transformations succeed? After 30 years of firsthand experience in change implementations, Lynn Kelley has a few tips to share. Read more. More »
It Starts Within: The Lean Journey of CI&T
By: Cesar Gon and Bruno Guicardi | October 19, 2017
The lean transformation of Brazilian tech company CI&T was unique in that it began with an implementation of hoshin kanri. In this interview from the 2017 Lean Transformation Summit, CI&T founders Bruno Guicardi and Cesar Gon explain why this was the best approach for them. More »
Can a Lean Mentality Help You in a Crisis?
By: Andrew Quibell | October 11, 2017
We all know lean's power when problem solving. But what power does it have in resolving crises, which are more urgent and serious than what you might encounter in daily problem solving? A lot, says Andrew Quibell. Read more. More »
Phases of Practice
By: Pierre Nadeau | October 8, 2017
Pierre Nadeau of soulsmithing. com talks about learning new skills, and phases of learning called "Shu Ha Ri. " Those phases are only theoretical landmarks, of course, but thinking of them provides a useful sense of how skill progression often works. More »
Why Bother Making It Visual?
By: Leslie Barker | October 3, 2017
What to do when you need to make the work visible, but your people aren't behind it? Leslie Barker has some suggestions based on this story of overcoming resistance to visual management. More »
Lean Was a Lot Simpler Back in the Day...
By: Brent Wahba | September 28, 2017
Lean transformations aren't easy. But, according to Brent Wahba, they weren't always that way. In his newest Post, Brent discusses his thoughts on what has made transformation efforts so complicated since lean's early years. More »
Advice from the Gemba: Top Mistakes Lean Leaders Make III
By: Lean Leaper | September 27, 2017
Mistakes are just a part of lean, even for leaders. Luckily they're also a great opportunity for improvement. Today three lean practitioners share mistakes they often see lean leaders make, plus the countermeasures to correct them. More »
Lean Coffee-Inspired Coaching
By: Josh Howell | September 26, 2017
Lean Coffee has been praised for making meetings more productive by giving all participants a say in creating an agenda that works for everyone. LEI Senior Coach Josh Howell recently chose to incorporate Lean Coffee principles into the 2017 Lean Coaching Summit, which he organized and hosted back in July. Here's how he did it and what we as coaches can learn from it. More »
Follow-up Q&A for Jim Lancaster's Work of Management Webinar
By: Jim Lancaster | September 21, 2017
“The Real Work of Management” webinar drew very engaged attendees who submitted hundreds of questions. We now present some of the most-frequently asked questions (plus Jim Lancaster's answers) today on the Lean Post. More »
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