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Any advice for a team with a new boss who doesn’t know lean but wants us to switch to agile instead?
By: Michael Ballé | July 8, 2019
Columns; eLetters
Dear Gemba Coach: We have a new boss who doesn’t know lean and is asking our lean team to switch to “agile” instead. Any advice? More »
Lean and Agile: Finding a Role for Your Leadership in Your Transformation Model
By: Bruno Guicardi | January 10, 2017
"Lean and Agile are two of the most commonly discussed (and hotly debated) principles for managing a business, particularly when there’s a transformation underway," writes Bruno Guicardi. "While there are many similarities between the two, leaders need a clear understanding of how and when to put them into practice.  " Read more. More »
Lean, Agile, Joy
By: Richard Sheridan | June 26, 2015
Rich Sheridan, CEO of Menlo Innovations, shares his thoughts on why the lean software and lean manufacturing communities need each other. More »
Lean Enterprise Institute Responds to The Wall Street Journal's Mischaracterization of Just-in-Time
August 31, 2020
A message from LEI to the Lean Community  More »
Learning to Face Challenges with Agility and Resilience
By: Steven Spear | June 26, 2020
In this excerpt from his book The High-Velocity Edge, Steven Spear explains how Toyota managed to adapt quickly to a catastrophic fire at one of its suppliers. He emphasizes that the company's internal qualities can benefit all companies seeking to be responsive to today's challenges. More »
Book Review: Learning to Scale, a "Practical Field Guide" to Lean Growth
By: Catherine Chabiron | June 5, 2020
In his new book Learning to Scale, author Regis Medina has "successfully translated each concept of the TPS and lean strategy into a clear and practical guidance for today’s digital world," says Catherine Chabiron in her review. More »
How Can Lean Help Respond to Crises?
By: Michael Ballé | March 11, 2020
Although lean might seem fragile to crises, because of low inventories, it’s quite the opposite, says Michael Balle: Lean thinking is about training to solve small crises – problems – daily. More »
Where can I find information about visual management?
By: Michael Ballé | October 21, 2019
Columns; eLetters
Dear Gemba Coach: I can’t find much written about visual management although it seems an important part of lean – any idea where to look? More »
Can 5S apply to coding?
By: Michael Ballé | September 30, 2019
Columns; eLetters
Dear Gemba Coach: We’re exploring lean in software development. Can 5S apply to coding? More »
Standardize Your Problem-Solving Approach? Why One Size Does Not Fit All
By: Art Smalley | January 30, 2019
Lean management practitioners know what a powerful tool standardization is for continuously improving processes. Without standards, there can be no improvement as the old saying goes. Yet as LEI faculty member and author Art Smalley points out this does not only mean one rigid way of doing things such as standardizing your problem-solving approach on only a single methodology like six sigma or 8D or a specific technique like 5 Why? More »
3 Steps We Took to Change the Company Culture
By: Bruno Guicardi | January 11, 2019
The Lean Digital Transformation webinar with Bruno Guicardi, co-founder and president of technology services company CI&T, drew a global audience that submitted hundreds of questions, many more than he could answer during the hour-long presentation. We selected questions that represented the main issues you wanted to know more about for this follow-up Q&A with Bruno. More »
There are so many lean management principles to know and tools to master at the start – is there an easier way to begin?
By: Michael Balle' | October 22, 2018
Columns; eLetters
Dear Gemba Coach: Isn’t there an easier way to start lean? For a beginner, it seems like such a mountain to climb – all these things to know, tools to master, counter-intuitive principles to grapple with. Can’t we make access easier? More »
How big should my lean promotion office be?
By: Ballé, Michael | October 9, 2017
Columns; eLetters
Dear Gemba Coach: How large should my lean promotion office be if I want to achieve quickly a lean culture change? More »
Why Visualize?
By: Michael Ballè | August 14, 2017
Columns; eLetters
Dear Gemba Coach: Why do you insist so much on visualizing information? More »
What do you think are the pros and cons of merging lean and TOC?
By: Michael Ballè | March 30, 2017
Columns; eLetters
Dear Gemba Coach: In the DevOps movement, the amalgamation of agile, lean, and IT service management practices, there is a new entry that is making a big impact. This is The Theory of Constraints by Eliyahu Goldratt. Many believe that combining the thinking of Ohno and Goldratt can produce amazing and sustainable results far easier and faster than either can separately. Have you considered the pros and cons of lean and TOC or merging them? More »
Advice from the Gemba: How Can I Change a Culture?
By: Lean Leaper | March 14, 2017
One of the most common questions asked by lean leaders is the question of culture change. How, they ask, can we change a firmly rooted culture to match our desired behaviors? As far as these four leaders are concerned, the answer is.  ..  by changing the work. Here are their stories. More »
Is "lean" now just an over-hyped word that is losing its value?
By: Michael Ballè | January 30, 2017
Columns; eLetters
Dear Gemba Coach: I have spent the day with a group of people in the LeanIT, Agile, ITSM, IT4IT, DevOps, etc. worlds.  We were all more or less saying the same thing; using the same words. In your opinion, is "lean" now just an over-hyped word losing its value? More »
How can kanban or lean possibly apply in an office?
By: Michael Ballè | October 3, 2016
Columns; eLetters
Dear Gemba Coach: You often say that one can’t do lean without kanban, and that continuous improvement without kanban is fine, but not lean. My team works on projects in an office, I fail to see how kanban  applies. Are we barred from lean forever? More »
How do I introduce kaizen to IT?
By: Ballé, Michael | March 14, 2016
Columns; eLetters
Dear Gemba Coach: Based on your experience, what is the best strategy to introduce kaizen as social, ongoing events without start and end dates in a service industry, specifically IT services? More »
Habits for Continuous Learning and Improvement
By: By Håkan Forss | January 3, 2016
What routines can you practice to develop a culture -- a habit -- of continuous improvement? The Improvement Kata and Coaching Kata! In this 12-minute video, Agile Coach (and Lego fan) Håkan Forss illustrates how “Excellence is not an act, but a habit.  ” More »
How do you introduce visual management into a product development facility?
By: Ballé, Michael | December 21, 2015
Columns; eLetters
Dear Gemba Coach: What steps do you start with to introduce visual management into a product development facility? More »
Why are there so many different opinions about what lean management is and isn't?
By: Ballé, Michael | November 2, 2015
Columns; eLetters
Dear Gemba Coach: I have attended several lean conferences and am deeply interested in the topic, but puzzled about the diversity of viewpoints. Any advice on how to make up my own mind about what “lean” really is? More »
Am I doing lean right? How can I tell?
By: Ballé, Michael | July 20, 2015
Columns; eLetters
Dear Gemba Coach: I’m spending a lot of time at the gemba, but how do I know if I’m doing lean right? More »
Management on the Mend
By: John Toussaint, MD | June 3, 2015
Five years after his debut book, On the Mend, showed how a large, cradle-to-grave health system revolutionized the way care is delivered, Dr. John Toussaint returns with news for healthcare leaders. There is a clear framework for success for such a transformation. And senior leaders need to be far more intimately involved.  While studying and assisting hundreds of organizations transitioning to lean healthcare, Dr. Toussaint witnessed many flaws and triumphs. Those organizations that win – creating better value for patients while removing waste in the system – have senior managers that lead by example at the frontline of care. The best More »
Management On the Mend / On the Mend (2-book set)
By: John Toussaint, MD and Roger Gerard | June 3, 2015
On the MendIn On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry John Toussaint, MD, former CEO of ThedaCare, and Roger A. Gerard, PhD, its chief learning officer, candidly describe the triumphs and stumbles of a seven-year journey to lean healthcare, an effort that continues today and that has slashed medical errors, improved patient outcomes, raised staff morale, and saved $27 million dollars in costs without layoffs. Find out:How lean techniques of value-stream-mapping and rapid improvement events cut the average “door-to-balloon” time for heart attack patients at two hospitals from 90 minutes to 37.  What ThedaCare leaders did to More »
Just-in-Time Roundup: Great Lean Reads from Across the Web (Vol. 4)
By: Lean Leaper | January 16, 2015
LEI editors share an interesting assortment of lean-themed and lean-related articles from across the web, this time from Harvard Business Review, strategy + business, Planet Lean, Mashable, and the "Startup Lessons Learned" blog. More »
Just-in-Time Roundup: Great Lean Reads from Across the Web (Vol. 3)
By: Lean Leaper | December 17, 2014
LEI editors have gathered another five articles that either teach us something new about lean practice or show us where lean thinking is being applied (or might be applied) today. This edition features picks from Harvard Business Review, The New Yorker, Fortune, The Atlantic, and Planet Lean. More »
Lean IT at Toyota Motor Europe
By: Lean Leaper | December 10, 2014
Pierre Masai, VP of Information Systems and CIO at Toyota Motor Europe, fields questions on the unique needs of the IT customer as well as the connections between Lean and Agile at the Lean IT Summit earlier this fall in Paris. More »
Lean business-IT integration, Part Three: What is an integrated business-it value stream?
By: Bell, Steve | April 3, 2012
In this, the third article in a five part series on lean IT, LEI faculty member Steve Bell explores the fundamentals of integrating business and IT. More »
Lean Business-IT Integration, Part One: Who Wants to Go Talk to IT About This One?
By: Bell, Steve | September 8, 2011
In this, the first of a five part series, LEI faculty member Steve Bell begins with the importance of lean business-IT integration. Part Two offers help with the common obstacles to a lean IT transformation. Part Three examines how to integrate the various IT communities. Part Four addresses the management and governance of this new approach. And Part Five explains how to measure  business-IT value. More »
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