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Change Management: Is it Necessary?
By: Katrina Appell | March 2, 2016
Columns
"There are varying views on the role of change management in a lean transformation," writes Katrina Appell. In her latest blog, she evaluates the opposing viewpoints and offers a viewpoint of her own for good measure. Read more. More »
Are You Ready for the Next Crisis?
By: John Shook and Lisa Yerian, M.D. | March 2, 2021
Columns
We think the presence of a robust, socio-technically balanced lean management and operating system—based on the Lean Transformation Framework—was invaluable in helping Cleveland Clinic handle the challenges arising from the pandemic, write John Shook and Lisa Yerian. More »
What's Your Lean Origin Story? And Why Does It Matter?
By: Josh Howell | February 16, 2021
Columns
"I’m wondering, as a leader and a coach, how can I help others develop similar routines, propagating, for example, the principle of 'work/er first' or 'work/er-back,'" says LEI's Josh Howell. "Reflecting on that has taken me all the way back to my 'lean origin story.  '" More »
Building A Diverse and Capable Workforce from The Bottom Up
By: Mark Reich and Adrienne Trimble | February 2, 2021
Columns
LEI's Mark Reich and NMSDC's Adrienne Trimble argue that integrating a lean philosophy into operations and standards seems to be a natural fit for NMSDC’s MBE community, which is using lean practices to be more innovative and responsive to customers. More »
Ask Art: Why Are Leaps of Faith Involved in a Lean Turnaround?
By: Art Byrne | January 20, 2021
Columns
Leaps of faith are not incidental associations with a lean turnaround; they are a basic requirement, argues lean veteran Art Byrne. More »
How the Hoshin Kanri Process Coupled with Coaching Drives Lean Transformation, Part 2
By: Laura Mottola | January 18, 2021
Columns
Discover how a coach can help leaders execute a successful organizational transformation using the hoshin kanri process. More »
How the Hoshin Kanri Process Coupled with Coaching Drives Lean Transformation, Part 1
By: Laura Mottola | January 6, 2021
Columns
Learn about some of the intangibles you'll need to know to execute an organizational transformation using hoshin kanri. More »
Lean-n-Food: Reimagining an Industry in Crisis
By: Karen Gaudet and Josh Howell | December 15, 2020
Columns
What is a restaurant in the post-pandemic world? LEI's Karen Gaudet and Josh Howell are exploring this and other questions with an international group of industry leaders who are lean practitioners. Here they frame the current problem, and share the work of their team in tackling the daunting challenges. More »
Navigating a Lean Quality 4.0 Road Map
By: Andrew Quibell | November 16, 2020
Columns
Lean thinking and practice has a great deal to offer when it comes to adjusting to Industry 4.  0, and in this article Andrew Quibell shares thoughts (and a sketch) on this topic More »
New Book, Becoming the Change, Shows that Real Organizational Change Is Personal
By: Kim Barnas and John Toussaint, MD | September 22, 2020
Columns
Learn the cause of and cure for healthcare improvements that relapse to the old ways of working. Kim Barnes, Catalysis CEO, and John Toussaint, MD, demonstrate in their new book, Becoming the Change, that the problem is CEOs, boards, and executive teams who are disconnected from improvement work. The cure is for leaders to fundamentally change how they behave toward people. In other words, they must become the change. More »
Ask Art: What Was Danaher Like In the Early Days of Lean?
By: Art Byrne | September 17, 2020
Columns
In this personal account of launching lean at Danaher, Art Byrne shares a wealth of insights into how to seed an enduring lean culture and business system. More »
How Menlo's Virtual Teams Are Lighting the Way Forward
By: Richard Sheridan | September 2, 2020
Columns
While Menlo Software continues to adjust to the never-ending changes caused by COVID-19, founder Rich Sheridan takes solace that they are teeing up these challenges as a team, figuring it out together, and continuing to work with each other across boundaries. More »
How to Build Resilience Through Sustained Lean Practice
By: Lean Leaper | August 31, 2020
Columns
As the upcoming virtual lean learning experience shows, lean thrives when the individuals using this learning and improvement method leverage its power for long term growth. More »
Tapping Technology to Boost the Power of Lean: A Talk with Jeff Liker and Jim Morgan
By: Lean Leaper | August 24, 2020
Columns
What principles should guide lean thinkers as they introduce digital tools into their work? How about people, processes, and purpose, say Jeff Liker and Jim Morgan in this WLEI podcast with host Tom Ehrenfeld. More »
Changing Routines
By: Josh Howell | August 18, 2020
Columns
In this article exploring ways to help lead positive change, Josh Howell asks: is pursuing understanding and conviction part of your influence or change model? Does your operating system enable it at the frontline, closest to the customer? And if not, what are the consequences? More »
5 Guiding Principles to Accelerate Your Lean Transformation
By: Alice Lee | July 27, 2020
Columns
Chief architects for lean transformation have been seeking effective ways of realizing tangible gains for years, says Senior Coach Alice Lee. She shares how a global team of Lean Coaches came to see themselves as "tailors" offering guidelines for Chief Architects in any organization to adapt to their situation. More »
Why We Believe Tough Times and Opportunity Go Hand in Hand
By: Lean Sensei Women | July 1, 2020
Columns
In this detailed set of suggestions for managing the current challenges posed by Covid-19, Rose Heathcote and the Lean Sensei Women focus on leveraging assets in these cash-strapped times: "How we handle the crisis is a defining moment. How we prepare for life after the crisis is vital.  " More »
Learning to Face Challenges with Agility and Resilience
By: Steven Spear | June 26, 2020
Columns
In this excerpt from his book The High-Velocity Edge, Steven Spear explains how Toyota managed to adapt quickly to a catastrophic fire at one of its suppliers. He emphasizes that the company's internal qualities can benefit all companies seeking to be responsive to today's challenges. More »
Why Managing Emotions at Work Matters
By: Susan David | June 22, 2020
Columns
True effectiveness in the workplace – innovation, change, enhanced customer experience - requires an acknowledgement of how emotions interface with outcomes, says author Susan David. It is when emotions are acknowledged and brought into organizational processes, rather than being sidelined, that the full power of human intellect and possibility is realized. More »
How to Fail At Lean in Four Easy Steps
By: Regis Medina | June 19, 2020
Columns
Nobody wants to fail at lean, to be sure. Author Regis Medina calls our four surefire ways to achieve this goal, and suggests a more productive way of thinking moving forward. More »
Now is the Time for Resilience and Adaptability!
By: Sandrine Olivencia | June 12, 2020
Columns
People and organizations can create the conditions for building their own resilience by drawing from TPS, the Thinking People System, says Sandrine Olivencia. But for this to work, leaders still need to put in the necessary energy: the will to examine the facts as they are and to give their teams the space for experimenting and making their contributions. More »
Pivoting Just-In-Time with Hoshin Kanri at Toyota
By: Mark Reich | June 2, 2020
Columns
Learn about the power of hoshin kanri, a systematic approach to defining a strategy and, more importantly, a management system that engages all people to support that strategy while building horizontal and vertical alignment. More »
Pursuing Dreams, Facing Reality
By: Richard Sheridan | May 11, 2020
Columns
In this letter shared to his fellow Menloians, Rich Sheridan acknowledges the new reality they all must fact, and commits to making the most with the time that is given to all of them. More »
Why We Believe We Have All the Bricks to Build Our Future
By: Lean Sensei Women | May 5, 2020
Columns
In this wide-ranging article, lead author Catherine Chabiron and her fellow Lean Sensei Women propose a number of ways to tackle the new emerging challenges posed by the current pandemic. More »
Active Caring
By: Jim Benson | April 13, 2020
Columns
Caring about others, caring about quality, caring about professionalism. When you care, continuous improvement and action come naturally. Turner Construction CEO Peter Davoren says that he would like Turner people to exhibit "active caring". This may sound vague, but it is actionable. In this article Jim Benson details this approach. More »
Reimagining the Restaurant Industry in a Post-COVID-19 World
By: Richard Vellante | March 30, 2020
Columns
The impact of COVID-19 has proven how ill-prepared we are to deal with crises. It’s time for hospitality businesses like restaurants to rethink how we operate so that we can create a more sustainable and resilient industry moving forward. More »
How One Company is Using Lean Fundamentals When Facing Disruption
By: Michael Ballé | March 27, 2020
Columns
Companies that have been built using lean principles are turning to these core ideals when confronting the unique challenges caused by today’s pandemic. Here's how the French seller of automobiles, AramisAuto, is responding. More »
What’s the Problem: Andrew Lingel Discusses Transforming a Family Business through Knowledge, Grit, and Outrage
By: Matthew Savas | February 10, 2020
Columns
In this What's the Problem podcast with Matt Savas, President Andrew Lingel of United Plastic Fabricating shares how he helped lead a transformation in this family business that makes polypropylene products primarily for the fire industry. More »
After Lean Progress, Fighting the Challenges of Backsliding
By: Nicolas Chartier | January 31, 2020
Columns
After accepting the tough challenge of reducing deliver lead-time, CEO Nicolas Chartier and their entire team learned "to react at the first sign of backsliding and grit our teeth and never, never agree to lower the bar.  " More »
Adopting a system driven mindset for continuous improvement
By: Lean Leaper | January 6, 2020
Columns
In this podcast, Dr. Pat Greco discusses how she managed to align students, teachers, administrators, and the board of education around a clear set of goals and systemically improved everyone’s performance through rapid PDCA cycles at the Menomonee Falls School District in Wisconsin. More »
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